Hôtel Plaza Biarritz Plage - Handwritten Collection

Very good hotel

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Spent 2 nights here for a short break, as we love Biarritz. It was our first visit to this hotel. It is centrally situated, making it an ideal base for exploring the town. We received a warm welcome at check-in and were delighted with our 3rd floor room. We booked a prestige room with a sea view, which was a good decision and well worth the money. The room was spacious and comfortable. Very good bed and bedding. The coffee machine was appreciated, as was the fridge stocked with complimentary soft drinks. These were topped up daily. The bathroom and separate toilet were spacious and well furnished with toiletries. Bath robes and slippers were provided. I especially loved the anti-fog mirror. The shower was powerful, with plenty of hot water. We didn’t have breakfast in the hotel, but did use the bar for a drink and a planche of charcuterie and cheeses, which were delicious. All staff were friendly and eager to help. I was surprised that although the hotel is classed as a monument, there is no information on its history in the rooms. To me, that is a selling point which should be well publicised. We had to check the internet for information on the background of the hotel, which is fascinating. It would be well worth printing off a page and leaving it in the rooms. Overall an excellent stay and we will definitely be returning.

Welcoming and helpful. Great breakfast with excellent choice and good value.Excellent beds. Attentive to details like fresh water every day of your stay. Crisp sheets and plenty of provisions. Delighted to recommend. Oh... And right opposite the Grande Plage!

Excellent stay lovely hotel in a central location service good.

This hotel is listed as having a restaurant. It does NOT

Great customer service at this hotel Room was spot on We had a few problems with our car and the staff were very helpful Highly recommend and we will definitely be back next year Close to the beach and restaurants and bars - lovely cocktail bar just next door

The personal we’re not friendly. Upon check in the other couple were given an upgrade at no additional cost. When my wife asked the receptionist was it possible to get an upgrade as welll she was very short with my wife saying she would have to check with the manager. We went to our room which was very small the phone wrang and my wife answered and was told an upgrade was not possible and hung up. Rude people! Never stay here again.

Lovely hotel Kind and very helpful staff