Hotel del Flores

Tôi ở đó vào tháng 8. Khách sạn đã cũ và phòng tắm cùng nhà vệ sinh cũng rất cũ. Ở đây không có máy điều hòa, nhưng không giống như ở Nhật Bản, trời không nóng như tôi nghĩ. Không có máy sấy tóc nên các bạn nữ nên mang theo. Vị trí rất tuyệt nên tôi nghĩ là hợp lý khi xét đến việc đây là Beverly Hills. Nếu bạn muốn trả phòng sớm vào buổi sáng, bạn sẽ cần phải sắp xếp trước. Có vẻ như không có ai ở đó trước 9 giờ tối. Nhân viên lễ tân rất thân thiện và dịch vụ tốt.

酒店環境優美，服務周到，員工態度親切友善，房間整潔舒適，設施齊全，性價比高。位置便利，周邊交通和餐飲也很方便，整體入住體驗非常滿意，下次還會選擇這家。

Checked in about 2 on a Thursday afternoon it's older building but very cute great location. My issue was with the lil girl checking me in she was on her phone the whole time not friendly very rude and very rushed she seemed as if she didn't wanna be there 😒. Came down to ask if there was wifi code and she said very rudly didn't I give you the code so I just walked off. Left had a bite to eat came back there was another lady at the front desk very nice always had a smile and said hi or by when I was coming or going very nice lady sorry can't Remember if it was Alisha or Ashley but who ever she always had a smile on her face. I had a room with my own bathroom which was great I will come back again when in Beverly hills for work but I will check in later next time to avoid the morning girl..

Do not go here. It may be cheap financially but that’s exactly what you’re going to get. It’s so cheap it’s unsafe and unsanitary. There were stains on our pillows and sheets, odors leaking from the toilet bowl cover that didn’t fit, numerous missing lights, rust in the tub and on the light switch which could lead to infection and electrocution, broken furniture, and so on. On top of all this, the hotel staff was rude and unhelpful. When asked to speak with a manager, there was “never” one available which seemed like an easy out for how often I’m sure they get these complaints. Please if you are going to Beverly Hills, actually experience the beauty of it and stay somewhere else.

I stayed long-term at HDF for 16 weeks from 5-2 - 8/22/2022. I had to check out due to financial issues and the hotel extended a 90-day storage courtesy for my boxes, as I have been in a lengthy transition. When I picked up my items on Day 87 on 10/30/2022 (Sunday), I wasn't too surprised to see several of my luxury items stolen (5 bags, 2 wallets, 2 sunglasses, and even a pair of desk scissors). I was falsely informed by Kathy, the weekend front desk clerk, on 10/22 (Saturday) that there were cameras where my boxes were stored and that nobody was going through them. When I discovered my items were stolen upon pick-up, her guilty body language (several long pauses and avoiding eye contact) was a dead giveaway that she was involved with Gloria, the Central American housekeeper who works on Sundays with her two daughters. It was clear that the theft occurred on a Sunday when both of them were working together, as I know the Saturday housekeeper was not involved and had always been suspicious about Gloria. Most likely the stealing occurred between 10 AM-4 PM on 8/28, as it was the earliest Sunday after my checkout the previous Monday on 8/22 and the hours when both Kathy and Gloria were working. There is no physical evidence, but it is evident that these two thieves were the culprits. After filing a report with the Beverly Hills Police, I spoke with Kathy to clarify the matter about the cameras and she immediately got defensive, knowing she had changed her story about the cameras. I shot back that I know it was her and Gloria who stole my items and she freaked out before hanging up on me. With the stolen items valued at over $6,000 total, this crime is classified as a felony due to it exceeding $5,000 in stolen property. Of course, the hotel maintains that it is not their responsibility that an unjust theft occurred. I was even told by the evening front desk clerk that "nobody here steals." Well, it is a fact that two thieves work at this property and have absolutely no qualms about stealing from their guests.

As a woman travelling alone my main concern is safety at night. This hotel has old worn furniture, dirty carpets, non working TV's and rusted bath tubs, but honestly I am never in so I don't really care as the position was favorable for my business trip. SAFETY IS A BIG CONCERN in this hotel. ALL the staff leaves at 8 pm, leaving the hotel completely unguarded all night. In addition, the front door does not lock by itself, the client needs to turn around and manually close it, well you know how many people don't do it right ? This morning I got up for my meeting and there was a homeless man in the lobby. During the night someone tried to violently open my door, I yelled at them and luckily they left. Now there is yelling in the hallway, people knocking on doors and running in the hallway. It should not be allowed that people run a hotel like this. You purchase a room with the expectation of safety, which here is not guaranteed, If you are a woman travelling alone stay away from this place.