Global Luxury Suites Bethesda Chevy Chase

We were in town to support a family member having surgery at Walter Reed. Price per night with a kitchen is beyond reasonable considering the money saved being able to cook your own meals. Only downfall of our unit was the sofa, it was extremely uncomfortable.

The concierge Andrew was wonderful. It was house hunting trip and we ended up putting in rental app for Gallery I Bethesda. Thx!

I travel weekly for work and this is the worst experience I have had. Upon arrival the front desk knew nothing about the reservations. When I called the billing department stated they needed my passport uploaded to some website. I am a US citizen traveling within the states so I do not regularly carry my passport. When I told them I only have a US driver's license with me, I was told I needed to upload a picture of my drivers license and credit card and they would run it through their approval committee. All this while I am standing in the lobby at 5pm after working all day. When I told him I did not have access to a computer to upload all this he stated it is their policy. I asked to cancel the reservation so that I may easily go get checked in elsewhere and they refuse to waive my first night's stay even though I was physically unable to check in. I will be seeking legal representation. This review is intended to save someone the hassle of being stranded at 5pm like I was considering none of these requirements are displayed anywhere on the booking information.

This property was much better than I anticipated and I would definitely stay there again. Communication was excellent. The apartment was clean and very modern. The welcome package in the kitchen was a nice touch and ensured we had the basics upon arrival (paper towel, dish sponge, travel size dish soap, travel size laundry soap and even a package of microwave popcorn. I appreciated the security measure and under ground parking. The roof lounge area, with pool, fire pits and bbqs is beautiful. I am not a pet lover but if you are this is a property for you. I was also pleased that, though there were many dog owners in the condo, there was no trace of dog hair anywhere in the building. This apartment and entire building is very well kept.

Good

Cette société est une escroquerie. Ils facturent des prestations non validées et non consommées. Faites très attention. Ils vous forcent à renouveler votre séjour en vous harcelant à coup de mails quotidiens Ils n'attendent même pas que vous ayez signé le bail pour considérer que vous avez accepté et vous débitent les frais sur votre carte directement. Pour les animaux c'est pareil. Un prix vous est donné puis finalement on vous informe que c'est le double car le séjour est supérieur à 14 jours. Ce n'était indiqué nulle part. Soyez très prudents ! Je déconseille en fait.