a&o Berlin Mitte

Tôi đã có trải nghiệm tuyệt vời với đặt phòng của mình. Nơi này rất sạch sẽ, được bảo trì tốt và đáng giá. Nhân viên chu đáo và hỗ trợ chi tiết trong suốt thời gian tôi ở. Mọi thứ đều được tổ chức tốt và tôi thực sự đánh giá cao dịch vụ tuyệt vời này. Tôi thực sự khuyên bạn nên dùng!

Great hostel. You can eat, drink, sit and chill. Nice area out the back available to sit in. Close by supermarket or food places.

I had a bad experience staying here. I booked a dorm room and asked for a female dorm on my arrival which they said was OK. They put me in a room but later on 2 men checked in. The room was so small you are basically sleeping right beside the other person, and it's hard to move around and store your stuff. I asked the next day if I could upgrade to a private room but they wouldn't refund any of the original booking so I had to just pay the full price for a new room. After sleeping there 1 night I returned the next day to find that I was locked out and the housekeeping staff had packed up my belongings and removed them from the room. They had mistakenly thought that I had checked out but left ALL my belongings there, even though I had booked for antoher 4 days. I don't know how they could have been so stupid to make this mistake. They had alresdy out someone else in the room so they moved me to a worse room where things were broken, and refused to refund me anything for the inconvenience. I wouldnt stay here again despite the cheap price.