Ivan
ngày 23 tháng 2 năm 2024
I was in this hotel with my family last week. My family (3 children and 2 adults) stayed for 7 nights. Central location to all main attractions. All the receptionists were very friendly and attentive, especially the girl who checked us in on Saturday 10/02 where we stayed only one night (She is the best receptionist/employee, always kind and tries to help with the our needs).
Clean, spacious room, but very small fridge, with small bath towels impossible to use, I used them as a tea towel to dry the floor. Bathroom slippers provided without providing a bathrobe? Incredible!!!! The mattress and pillows are too soft and caused me back problems.
Overpriced parking that is not worth €20, because the door to enter the hotel from the parking lot is only opened from the inside, without a lift, with a dangerous access staircase (my husband hurt his neck because of this staircase) and if I arrive by car after 10pm I have to turn around and catch the rain with my suitcase.
I booked a triple room again for one night on 02/15 (my wedding anniversary), paying €286 in advance because it was the only one available on the site, we arrived at the hotel and we were assigned a single room. We stayed with the receptionist with our bags for 45 minutes who said the system made a mistake in finding our triple room, trying to give us a room that had opened and was already occupied by people coming out of the shower . He apologized saying that the system cannot see the rooms already occupied !!!!!
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