Central-Hotel Tegel

Very bad stay I had a disappointing stay at this hotel. First, the lift was out of order for two days, which was extremely inconvenient, especially since I was staying on the 4th floor. Despite raising the issue, nothing was done to resolve it, and at check-out, no one even asked how my stay was. Very poor customer service. The real issue came with a housekeeping staff member. Around 10:00 am, as I was opening my door, she approached me and asked if I wanted my room serviced. I politely requested that she return later as I needed time to get ready. She responded very disrespectfully, chewing gum, and said in German (which I understood) that it had to be done now or not at all. I only needed new towels, so I went inside to gather the used ones. Without asking for permission, she entered my room, emptied the bin, and handed me two new towels while I gave her mine. To make matters worse, one of the towels had hair all over it, which is both unhygienic and unacceptable. I left my room around 10:30 am, so there was still plenty of time for housekeeping to return later, but her insistence on cleaning at that moment, paired with her rude attitude, was completely unnecessary. Additionally, my room was located in a very noisy area, making it hard to rest. There was also no hairdryer, which I found strange for a hotel. I won't be returning or recommending this hotel to anyone.

The good: very clean, friendly staff. The bad: wifi worked only near the door and disconnected every 2 minutes (room 223). There was not enough hot water to have a shower in the morning.

The rooms were nice… staff was friendly.. but in the summer time there should be at least a fan or air conditioner the room were very hot until early morning….

Very dated Elevator for 1 person Limited bathroom supplies

Central Hotel is located on the U6 BVG metro line. Work is being done on the U Holzerhausen Station but there are frequent shuttle buses that take you to Kurt Schumacher station where you transfer from the bus to the Underground metro train. It takes about 30 minutes to get into town. The hotel provides a nice breakfast. There are about a dozen free parking spaces on the hotel property, on a first come first served basis. Free street parking is a backup plan if all the hotel parking spaces are occupied. I stayed for a week and had a wonderful time in Berlin.

Good people