DoubleTree by Hilton Berlin Ku'Damm

Hotel is modern and vibrant. Location is near a shopping area and the berlin zoo. It is also near the main transportation stations. Rooms are clean and complete. Beds are comfortable.

The hotel spacious and modern rooms (especially the USB C plugs were great). Especially thumbs up to Samira at the reception for her outstanding hospitality!

Good, clean, modern rooms and friendly staff. Rooms have no amenities like toothpaste, you have to request that, and a half-liter bottle of water is vastly overpriced at 9EUR. Fix that, Hilton.

I often use Hilton on business trips. This is because the service, facilities, and location are excellent. I used DoubleTree By Hilton in Berlin for the first time. The flight time was delayed, so I checked in after midnight. This stay was more regrettable because I used it personally. 1. The problem with the card key in the room I received at check-in, and one card key I received at check-in had errors, so I had to go to the counter several times and get it reissued. 2. Cleaning problem: The food left by the previous guest was left in the refrigerator, and the cleaner came into the room right after the knock around 8 a.m. (I didn't have time to answer it), and I had to work until late, so I went to sleep in the morning, but I couldn't sleep. 3. I came out of the room just after 11 a.m., and returned to the room at 4:30 p.m., but it was not cleaned. I called the counter and asked for a towel because it was not cleaned, and there was no water provided as a service, so I called the counter again and tried to request it. However, when the counter staff answered the second call, they hung up before I was finished. 4. Last schedule (check-out) Around 8 o'clock, the cleaning staff came back into the room the same way, and I couldn't stand the situation anymore, so I went straight to the counter under check-out. There were 3 employees at the counter when we were checking out, and I asked one of them to proceed with the check-out, but after delaying each other, one of them proceeded with the check-out. (I don't know if they were busy in the morning, but the gestures that seemed to put off each other's work in front of the guests didn't look good.) I have never complained while using the Hilton. I spent many schedules and business trips at the Hilton in Spain, Italy, Germany, the Czech Republic, Hungary, Poland, the United Kingdom, France, Korea, and Japan. However, I will no longer use the Dobletree by Hilton in Berlin. I have to use it because of my personal schedule and business trip, but when my business trip to Berlin is scheduled again, I will use another hotel. I wonder if there are any differences in hotel service between business and personal visits. If there are these service rules, I will make a reservation through the company next time. One thing that impressed me was that the staff in charge of the Concierge at the main gate was really kind, and it was really impressive that they were busy but responded leisurely.

Hilton 設施好。地點在選帝侯大街，是購物，搭車的方便之選。 有健身及Sauna 設施。早餐不錯，雖然算不上很豐富，但也足夠。我最喜歡他們可以自己揀選不同的茶葉，有茶隔，很不錯。

위치만 제외하면 무엇 하나 나무랄데 없는 곳. 발레 파킹 해주고, 주차 위치도 가까위 차량 접근 용이. 아침식사도 굿. 힐튼의 이름이 어울리는 곳이고, 가성비 좋음.

위치도 너무 좋았고 방도 예상보다 컸기에 충분히 만족스러웠지만 방음이 잘되는 편이아니며 방해하지 말아달라는 요청에도 항상 노크하더라구요.. 그 부분을 제외하곤 충분히 잘 지냈습니다!

Hat alles super geklappt nur wir konnten uns mit unseren Karten nicht in jedem Stockwerk uns bewegen

位置好，設施齊全，早餐豐富，但是服務一塌糊塗。一開始我查不到客人名字，一副我們進錯店的面孔，説是攜程上訂的，找到後又説在他們這裡是通過其他網站訂的，又是我的錯了。沒有再搭理她。三個房間各兩份早餐，就是六個人來吃早餐，進餐廳門口老太太拿出打印的一張大字報在查房間號，就是搞不清楚住一個人也可以訂兩個早餐，花費10分鐘解釋，一副不情願的樣子。這次直接發火了。