Premier Inn Maidenhead Town Centre

The hotel is clean and comfortable. The location is in downtown that it takes a few mins walk to my exam center. I have one suggestion that if they can have a small gym room, that will be even better.

Good and reliable place to rest after hard day work.

下次繼續入住

비행기가 취소되어 야간에 급히 예약한 곳인데, 이용하기 편하고 방도 따뜻하고 좋았습니다. 화장실이 매우 넓었고, 방도 무척 넓었습니다.

Had a quick 2 night stay at Maidenhead Town Centre. 2 adults, 2 kids - so I was checking underneath everything to see they hadn’t dropped anything. Found what was probably a used bag of c0ca1ne. Now, I’m not naive enough to think that no-one does coke in the rooms but I sure as hell expect rooms to be cleaned properly afterwards; before you offer the rooms out as a “family room”. This is not even remotely acceptable. Furthermore, when I challenged staff on the matter and complained, I was offered to have my breakfast refunded. That is an insult I refused. The aircon was also faulty, on account of a busted up panel. I was offered to change rooms but given we’d been travelling all day, had got comfy in the room and unpacked a bit, I kindly turned down this offer after it had been switched on remotely by reception. The tv didn’t work either. I was told the bag wasn’t picked up because they use robot hoovers now. Weak excuse after weak excuse. Adding up to awful customer service, really awful - especially from Elvis I’m afraid to say. Chris, doing the breakfast, was fantastic however.

Firstly, the parking is not across the road as the website says, it's a 10 minute walk away! It also doesn't cost £5 a day, it's £14 for over 5 hours, I stayed 2 nights and it cost £42 in parking! The staff are friendly enough, but the hotel isn't overly clean and we found our bathroom full of hair. The manager did offer us a new room - we chose just to have the bathroom cleaned, and refunded a breakfast charge, but other areas of the hotel such as the lift were really dirty. We had breakfast there both mornings and the food was good. I wouldn't stay here again, the location and parking situation are just too difficult.