Sensira Resort & Spa Riviera Maya

Spending one week with my daughter here at the resort. The staff is amazing and a big thank you to Daniel and Elisa for taking care of the kids on the zip line, water activities and of course the karaoke. 5 stars for them. They made our stay unforgettable.

Its a great hotel for families, the rodeo restaurant is great and specially OMAR, outstanding service my kids only wanted to est there to get Omar.

The kids had a blast at the zip line in the resort. Brisa and Daniel were amazing. So good with the kids and making the adults feel comfortable with the experience. Highly recommend.

I had a wonderful experience at Sensira the attention to details was amazing! Staff was so attentive and beyond!! The food at all the restaurants and buffet is impressive and exceeded my expectations, La tentazione has fenomenal food, special thanks to Jacobo our waiter for the best and amazing service, at Fonda de Ana Felipe provided us the best service as well, Steak house was an amazing experience, Chefs came to our table to check how the food was at each restaurant that exceed our expectation!! I will like to express my gratitude to Angel!!the person on charge of entertainment, what an amazing vibes we have on the pool with all the activities and the amazing personality he has to bring happiness to people! What a great guy!! Thanks buddy!! This lifeguard on site Enrique, always taking care about the people around!! Snacks at the pool and the brisas also fenomenal service by the chefs and Madciel our waiter, in resume, best vacations at Sensira thanks to all staff for gave us the best service! My family and I were truly amazed by you guys in our stay!! Keep the amazing hard work!!

We went in May 2025 and had a mostly great experience. The room was very clean and nice and had a really great view of the resort pools and the ocean. The only problem was that the showers are sort of see through and they are not behind a closed door so its hard to shower when you have family in the room. The buffet for breakfast and lunch has a large variety and they try to change some items daily. For dining, they have a few options. The italian restaurant is amazing - the food tastes amazingly good and the staff of the restaurant, especially Carlos, is a really nice funny guy who makes sure you are satisfied with the food/service. The Mexican restaurant is closed for a large part of the week and we were almost going to miss on experiencing the food but one of the hotel staff, Daniel, went out of his way to arrage for the chef to cook the food specially for us. Daniel also kept checking up on us for the remaining trip ensuring to involve us in events and is an amazing member of the staff. There are many things to do for the kids. They had activities such as water exercises, different games for kids on a daily basis and all the staff involved - Samuel, Samantha and Daniel were very energetic and involved with the activities. They also had shows at night but they mostly started at 9 pm which was late for kids. The pools are pretty good, they have a few pools one of them catered towards kids with kids slides etc. The one by the poolside bar had a really good vibe with good music playing. One thing I didn't like though was that the music and bar area died down by early evening so things got pretty quiet around that time. Overall our experience was really good.

Sensira resort was amazing! We had such a great time .. everyone was so nice and accommodating! We had the best time with Angel ( chocolate ) .. he was so kind and kept us on our toes with all the water aerobics and sports. Ivan was so quick to get us drinks around the pool .. he never made us get thirsty :) Daniela , Samantha and Angye were excellent in the kids club! Our girls never wanted to leave! We would definitely recommend to family and friends :)