Ambassador Playa II

Lovely hotel , has a nice pool food was allright good customer service at reception, would stay there again

Fantastic holiday, great reception, the staff are amazing and very friendly and helpful. We will go again

We like the proximity to downtown. It’s on the busiest bar/club street. The downside of this was the noise from the street. Hotel was clean. Staff was friendly. The food was a huge buffet. At the buffet, you would have to pay for beer and wine which is understandable, but we also had to pay for soft drinks which I think should’ve been included. The bathrooms are very small including the shower area. Our shower drain stayed clogged entire stay and water would pour into the bath floor. We stayed in March which they consider to be winter, therefore they had no air condition allowed to be turned on. Our room stayed hot and we had to keep the balcony doors open the entire stay, which in turn made it noisy from the street level. That was our biggest complaint. My wife dislikes that she had to pay for coffee in the room. I also disliked that the parking garage in the basement was $20e a day and was extremely tight to park a very tiny SUV in. Plus each time you would leave the parking garage, you had to pull up to the gate, walk through the door and push a button and ask them to open the gate. It was very inconvenient. There is on street parking but it’s regulated for certain times only. The pool was great, the pool area and general area was very clean. The staff was always friendly. The indoor bar was great as well. The bus stop is very close and convenient if you need to bus in. The walk to the ocean is very close and if you like to hike, you can hike directly to LaCruz

location was fab, food excellent rooms, were comfortable and staff were friendly and helpful. the spa was so relaxing. would definitely book again

Loverly hotel situated perfectly. Staff are amazing and polite except the (I think restaurant manager) who was incredibly rude and abrupt.

Very clean & friendly hotel. Location perfect for us in the middle of everything & very near to the beach - friendly staff & discounted bars next door

The hotel is in a central location but it is loud inside and out all night. You can’t leave doors open for fresh air. The air conditioning was not on so rooms stuffy and unpleasant. It’s not a 4* hotel - extra charges for everything including coffee tray replenishment, pool towels etc. The toiletries in the bathroom never replaced. Floors not cleaned at all during a weeks stay. Balcony never brushed or mopped after rain made it dirty. The hotel accepted massive groups of teenagers, football team, they were loud and completely decimated the buffet that was so so slow to be replenished. The food was ok but always luke warm and lacked any variety. Overall a very average hotel where you’ll struggle to sleep.

Staff in all departments were very helpful & friendly, food was amazing,it was great having 2 bars to choose from entertainment every night very central location will definitely be back.Thanks for a wonderful break

Liked everything about this hotel from reception staff when we walked through the door till we left very welcoming & friendly had great nights in the bars hardly went anywhere else & food was lovely & plenty will definitely be back