Tài Khoản Khách
ngày 17 tháng 6 năm 2024
Stayed at this hotel for 3 nights and I would not recommend to any travellers who are wanted a relaxing stay at hotel.
Out of the 3 days during my stay they had events and functions and this is the hotels priority and not the guests as you are unable to use pool due to functions taking place and is noisy. The guest toilets are used as changing rooms for functions and for hotel dancers therefore unwelcoming for the guests.
Lastly one day I tried to use pool again unwelcoming no staff, no towels, or anyone to check or assist, there where approx 10-12 people at the pool and all complained of the pool water being extremely cold, basically like ice pool, shivering to use a pool in 4 star hotel.
Informed hotel management of all and there said the pool is not temperature controlled, if this is the case pool should be closed.
Hotel kitchen, housekeeping and reception staff all good. But generally poor management.
Please rethink prior to booking.
Totally disappointed, ruined my holiday break.
Dịch