Tài Khoản Khách
ngày 16 tháng 7 năm 2025
I had booked a 3-day stay here one month in advance. But on the day I arrived, the hotel told me there was a wedding the next day and they had to move me to their sister property (Baywatch). They informed me last minute, and I had no choice but to agree. On the second day, they made me check out suddenly at a time that suited them—not me—and hurriedly moved my luggage without my presence. After that, I noticed my AirPods Pro (15) were missing. I believe they were stolen by the staff, as my "Find My" app showed that someone had opened the case at the same location shortly after. When I informed the front desk, the lady just smiled and acted like she didn’t care. There was no help, no lost and found, and no responsibility taken by the staff. It was shocking. The AirPods never left the room I stayed in, yet they never returned them. Overall, terrible experience. The accommodation is mismanaged, the staff is rude and careless, and there is zero accountability. I would never recommend staying here—imagine losing your belongings in a hotel and nobody even trying to help.
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