Holiday World Polynesia

Christmas break with family and friends. Such a big hotel complex so much so it felt cold in the lobby and public areas if not somewhat quirky with waterfall and bird avery. Don't quite know why but was disappointed overall. Staff lovely. Hotel clean rooms nice and views beautiful. Too noisy, too big and yet too small for facilities fir the number of guests. One bar for evening entertainment. Was not good in my view the bar and seating area too busy. The p.a. System sounded awful so singers sounded off! Not that anyone was really listening or could hear above noise of the very many children. No quiet areas to play cards or games. Some guests left a lot to be desired with their drunken inappropriate behaviour.!! But that is not the hotels fault... Restaurant busy. Staff lovely. Food choices good but food more often than not was warm to L luke warm and No hot plates ever. Sometimes lucky as arrived just as some food being topped up. Not enough coffee machines to cope. Disappointed overall.

The hotel when entering gives a sense of granduer and high expectations. Came for a 4 night stay starting on 29th December. One outside pool open but as expected at time of year cold as not heated. There is an outside jacuzzi next to the kid pool and playarea. Asked about the indoor pool and was advised it costs €12 per child and €15 per adult for an hour in the spa and only in the morning no other options available. Snack food was warm burgers hotdogs and nuggets with the usual side of chips or a salad bar of hard boiled eggs lettuce peppers olives and a pasta of some sort. The main restaurant food was good with lots of variety and plenty of local fare to try. The staff were very slick and professional throughout and tried to make every query achievable. The mini golf needs completely replacing as crumbling and ball kept getting stuck inside tunnels and obstacles with exposed re bar on certain holes. The rooms are dated and run down with chipped mirrors loose fittings and limescale encrusted taps etc. The sliding doors don't seal properly and it was noisy and the smell of others smoking on their balconies coming into the room. Beds were decent and got a good sleep once you were able to sleep. All a la carte restaurants were closed just buffet available. On site mini mart is mega expensive. It does have a 3 lane bowling alley for €3 per player for 10 frames and a decent arcade for the kids. Other than that nothing else really to do. It's a fair walk to the beach and nothing in the waterpark area open. It was advertised by jet 2 as a 4* never more than a 3*. Taxi cost 37 euros from airport one way. Its about a 15 min taxi ride into benalemdena or fuengirola to visit nearby attractions. The NYE 6 course meal and party were absolutely brilliant and put scotland to shame for party . The morning of new year's eve we were awoken to the sounds of a trio of tenors singing classical songs in the main foyer. For its downs the staff food and sheer size and awe of this hotel make up for make up for. With all facilities open in the holiday season we would like to return to experience it.

I read many reviews before and after i have booked. I was a bit worried because of some reviews. I took a risk and went there with my family. I am pleased with my decision. Very good place for families, good food, clean and friendly staff. Is worthy to pay what they ask.

First time family holiday to this resort & we were not disappointed. 7 nights all inclusive would highly recommend that option for what you get available! The hotel is beautifully decorated and very spacious. Waterfall display in the middle of the hotel entrance area which you can see from all floors, on the bottom floor you can see the fishes and on one of the levels they have a turtle enclosure. Towards the side of the hotel they have a lovely birds enclosure. All animals are well looked after which is lovely to see. Soft play area for kids which our little one thoroughly enjoyed. Decent shop to get bits of you need and also for souvenirs. Pool area was lovely, very big and has a snack bar which serves hot and cold foods, helpful when you’re feeling peckish. Buffet restaurant for breakfast lunch & dinner, plenty of options to choose from on all servings. There are two other restaurants next to the buffet one but these weren’t open during our stay. All the staff are friendly & helpful. Evening entertainment in the piano bar was good we had different ones each night. There is mini golf available for all to enjoy. Pool entertainment and activities for families to enjoy. It accommodates for everyone and has a lovely friendly atmosphere. Kids disco in the theatre for entertainment evenings as well as a small arcade and bowling alley. Shuttle bus service available from 10-6 to help with getting up the hill (bit of a workout with bags & a pushchair as we found out when it was past the time due to excursion running late) Beach club was a lot of fun with lots of different swimming pools and activities, buffet food and drinks provided there also if you are part of the holiday village resort. Local to the beach & different town centres for shopping. We got a taxi to various locations all decent fares and enjoyable trips seeing the sights. You could walk some of it but in the heat we found a taxi easier so we could enjoy the walks and exploring more. Bus services are available but they get busy so not always available for push chairs. Our room was a suite style family room, all clean, decent bathroom, kitchen amenities available which was helpful for us for juice & water for little one. Beds were comfy (two large singles pushed together but this was enough for us and little one even though they provided an extra pull out bed from the sofa). Gorgeous views from the windows and balcony and really decent air conditioning. We definitely plan to return to the area and would happily stay in this hotel again.

Went Saturday 27th April returned 4th May All inclusive first of all the food Luke warm at best or sometimes raw and none of the four restaurants that should have been open were.Entertainment none only if you can understand Spanish, no English TV not one channel location nothing near it cab ride to Benalmadena centre slash park was good for the kids but restaurant wasn’t open till the Wednesday of the holiday, hotel is clean and rooms are a good size.

Looked promising but a kid let lose in the pool. It was everywhere, they scooped it out and let people stay in the pool. Half an hour later kids club at very same spot! So no pool this holiday. Oh cocktails are AWFUL beer okay spirits are strong and burn your throat!

Fantastic hotel for families with small children our girls had a ball. There's kids club games room bowling 🎳 alley mini discos plenty of entertainment throughout day and night. Loads wee animals around hotel birds and turtles 🐢 kids loved it. Indoor spa was great warm pools only €15 per adult €12 per child for 1 hour booking is essential. Pools outdoors where great but too cold for our girls. I'd recommend going all inclusive as the hotel itself pretty far away from shops n *****. Shop in hotel does the essentials tea coffee etc. We had a brilliant time and would definitely go back. Staff are nice and helpful cleaning service is good. Weather was lovely only 15 mins in taxi to ***** and funfair sould Park kids had a brilliant time at that. All inclusive is great brilliant choice of meals.

Where do I begin we had an absolute amazing holiday.all inclusive is the best option. The rooms These are fantastic they’re massive great for families with the seperate living room kitchen and bedroom was great has microwave kettle and toaster all cutlery and plates pots and pans The beds I found comfortable and big plenty of storage places for clothes and cases the bathroom had double sink bath and shower and the balcony omg it was massive. The food We always found something to eat in the restaurant and they had different theme nights my favorite the Mexican night there was other nights Chinese night shellfish night there was a roast dinner one night as well as different pastas and sauces chips burgers hotdogs plenty of salad and fruit and deserts The drinks I think I tried every drink they had lol wasn’t fond of the cocktails premade with the breakfast juice machine where I prefer fresh fruit juices The waterpark was fantastic we where the most days sat at different parts of it different days The staff were absolutely amazing every single one from the reception to the cleaners which were round every day to the restaurant staff especially Marco the manager which went over and beyond for us to the bar staff and as well as the entertainment staff all amazing people We were here for 2 weeks and have booked again for next year I had my 4 year old and 5 month old and my other half we had an amazing time it’s created that u don’t need to leave the complex but when we did we just got the 120 bus goes from Torremolinos to fungeroila 1.55 per journey or taxis around 12 euro.

We were quite let down by the hotel. Although the hotel has a lovely atmosphere and looks impressive it is massively let down by its practicality. As a family with a 1yr old and 4yr old breakfast doesn’t open until 9am and dinner opens at 7pm!!! Children were starving and cranky by then . The food was not good & to be honest my husband will eat anything and he even complained. I feel food was biggest let down. Hotel advertise like the kids beach club is at hotel… BEACH CLUB IS NOT AT HOTEL. To get to the children’s water park it’s about a 7min walk down/up hill which could be a struggle for some. There is a shuttle bus every 15 mins. I feel this should be explained better before booking. A lot of the games in the arcade do not work. Time for a revamp and new machines! Rooms are clean but two smaller beds are pushed together to make “king” bed which can easily move apart and create a massive gap middle of bed. Husband and I slept on opposite sides which might be alright for some! lol. We took the local bus to the town which is a 15min bus ride. Make sure to have change under 10 euros. Cards not accepted. If I am honest the hotel has room for improvement. It could be great —but due to lack of staff, poor food quality and below average entertainment it lets it down. Hoping the hotel takes the criticism and improves as it is a beautiful looking hotel and could run so much better and has so much potential.