Carol
ngày 3 tháng 6 năm 2024
I did not like that when I asked the young lady at the desk about my free breakfast that came with my hotel reservation through Travelocity, she initially told me that that option was not included. When I pulled out my phone to show her my reservation, she quickly changed and said, “Oh you’re okay, I got you’, and gave me the ticket to take to the restaurant. It makes me wonder how many people were denied a free breakfast or made to pay for a meal that they already paid for when they made their reservation. Other than this, our stay was great.
Although I inadvertently said that my checkin experience was just a one star, that experience was a 5 star as the young lady was very friendly and professional. Please excuse that negative entry.
Our overall stay was great and very relaxing. I look forward to visiting again.
Dịch