The Merchant Hotel

Our stay in The Merchant Hotel was exceptional! From the moment we arrived we knew it was going to be a special stay! Immediately greeted by welcoming staff with a friendly smile! We arrived early as we had made a reservation for Afternoon Tea. Staff kindly stored our luggage and transferred it to our room while we had afternoon tea. Afternoon tea was fabulous! Service impeccable and all the food was divine. Staff were all so friendly and attentive. It really was the staff that made our experience outstanding. They even brought a beautiful cake to mark my husband's birthday. Afternoon Tea in The Merchant feels like such a luxury experience and it exceeded our expectations! We spent some time in the spa, it was small but not busy at all. Very nice and the views from the roof top hot tub were amazing! Our room was clean, comfortable and had all the necessary facilities needed to have a relaxing and enjoyable stay. The toiletries were gorgeous! We had a wonderful night's sleep! We had drinks in the bar before dinner and they were amazing! Really fabulous choice of cocktails and they were delicious. Staff regularly topped up glasses of water and checked in to make sure we had everything we needed. Even though the bar was busy, staff were always available and very friendly. Dinner was in Berts Jazz Bar. Atmosphere was amazing! Food exceptional and staff outstanding! We had such a lovely meal, faultless! Breakfast the next morning was perfection. Once again, staff were exceptional. Choice of food was great and everything was cooked perfectly! Overall, we had an amazing stay. We had booked an overnight with breakfast and dinner package was very good value for money. We cannot wait to stay again!

We have stayed in the Merchant twice before at the Victorian side of the hotel but this visit had a Deluxe Twin Art Deco room, which was simply amazing. Huge room with two huge double beds, huge living area to relax and a massive bathroom. Our package included dinner in the Great Room. Service was very attentive and we really enjoyed the relaxed ambience. The food was amazing. Fillet steak was one of the best cooked I have had. After our meal we retreated to the Cocktail bar for a few drinks, such a lovely space to end the evening. We have already booked our next stay in August and Cannot wait. Thank you all.

Outstanding experience. Beautiful hotel and excellent service from every staff member at the hotel - from the front desk staff, to the porters, to the bartenders, to housekeeping, to the restaurant staff. Learned a lot about Irish Whiskey and the history of distilled spirits in Northern Ireland in the bar (thanks to the outstanding bartender) and learned a lot about the history of the ornate, nineteenth century interior of the hotel (was even provided with before (a bank) and after (the hotel) photos) at breakfast. Our room was opulent and was the most modestly priced offering.

We stayed at the Merchant as part of a group trip. Our room was spectacular, larger than our first apartment. Art Deco in style. The spacious bathroom had both a large shower and a separate tub. Hot water came fast with good pressure. We had a corner room so there was a lot of light. One drawback is the noise from the local bars on the street below. Luckily we were on the 5th floor, which helped damper the sound. We had one dinner at the hotel restaurant that was very good. Breakfast was okay, but pricey for what was served. The location is in the heart of Belfast, easy walking distance to numerous pubs and shopping.

Lovely oasis in a fun area with restaurants and pubs close by. We stayed in an Art Deco room which was spacious and uniquely stylish. The restaurant and cocktail bar are updated, but you still feel the elegance of the past. Friendly service all around - Highly recommend staying here!

Brother & sister inlaws wedding.. The best day & night ever. Staff are fantastic. Food is top class. Hotel is absolutely out of this world WOW. Everything went to plan.. The whole day was wowed & so happy. Best day & night ever. Thank you all xxxx