Tài Khoản Khách
ngày 14 tháng 5 năm 2024
I wish to express my profound disappointment with the accommodation at Vila rica My recent stay at Vilarica was marred by several concerning issues. Upon arrival, I was greeted by a distressing scene: mosquitoes were flying freely in the room, and to my dismay, there was no drinking water provided. This lack of basic amenities, especially after enduring long hours of travel, was deeply unsettling. Furthermore, the check-in process was disorganized and frustrating. There was only one staff member present at the reception, who unfortunately did not speak English. This language barrier made communication difficult, and I was not properly guided to my room. As a result, I found myself wandering aimlessly holding my bags in my hand, trying to locate my accommodations. The overall experience was incredibly disappointing and far below the standard of service I expected. It is unacceptable to subject guests to such conditions, particularly after a long journey.
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