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Tài Khoản Khách
Japanese-style Tatami Room
Lưu trú vào 10. 2024
Vợ chồng
4 đánh giá
2.2/5
Đăng tải vào 9.10.2024
Unfortunately this hotel doesn’t look like the pictures..the room was dirty (hairs and crumbles here and there) and had to ask for towels not provided.
Location was ok but 10 min drive from water town so it’s not inside how the name suggest!
Dịch
Phản Hồi Từ Khách Sạn: 這位外國客人入住後,問前台索要毛巾浴巾。其實我們客房內提供一次性浴巾毛巾套裝。但是他們應該是誤以為收費,堅持要求用非一次性的毛巾浴巾。服務人員也不懂英語,説了半天訊息也對不上,總之應該是有些誤會。本店一次性浴巾毛巾套裝是免費提供的,歡迎再次光臨。
Nizar Dahir
Lưu trú vào 6. 2023
Khác
2 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 25.6.2023
This place is very nice and convenient. Location was good. The only problem is that it’s not well maintained no one was there when we arrived and when we left. All in all, nice experience and definitely would book again
Dịch
Phản Hồi Từ Khách Sạn: thankyou,歡迎下次再來
Tài Khoản Khách
Phòng Superior Queen
Lưu trú vào 1. 2023
Vợ chồng
1 đánh giá
3.0/5
Đăng tải vào 27.1.2023
First of all I should say the lady who is in charge is a very nice woman and helped us with everything we asked as soon as she could. She even came to pick up us at Gubei Wtown after I texted her and told her there was no taxi or cars on hailing apps to return to the hotel. It’s a forty minute walk and it was a very cold night so I really appreciate her kindness. On the other hand, I think they should fix some stuff in the room, like the shower drain, air conditioning (it was cold air mainly) and them generally the service to provide a better stay for their guests.
Dịch
Phản Hồi Từ Khách Sạn: 感謝您的光臨,歡迎您有時間再來!
Tài Khoản Khách
Lưu trú vào 5. 2023
Gia đình
10 đánh giá
3.2/5
Đăng tải vào 12.5.2023
Very simple hotel, friendly staff
Dịch
Phản Hồi Từ Khách Sạn: 我們會繼續努力
Yami
Lưu trú vào 2. 2022
Vợ chồng
7 đánh giá
3.0/5
Đăng tải vào 6.2.2022
Went there for a night during cny. The homestay is quite modern and we booked two tatami rooms. The rooms were nice and clean, with a separate bathroom and closed shower,unfortunately that day the building did not have hot water so the owner "upgraded" us in a bigger room with hot water in the main building.
These new rooms had indeed the hot water and since the cold weather outside we really need a hot shower, but they weren't that clean and we found some insects wandering around both rooms.
My room in particular was not designed very well,, since the bed was close to the window space, which strangely did not have a curtain to cover all of it, half of the bed was very cold while the other half was very hot, since it had the AC on at 30°C the whole night to compensate the cold from outside. I have to say that the night were around -12°C outside.
Despite this problem, the owners were very very nice and tried their best to help us in every aspects. Always smiling and apologized many times for the inconveniences.
Very close to gubei town, you could walk there if you wanted.
Dịch
Phản Hồi Từ Khách Sạn: Sorry for the sudden change of temperature which caused no hot water. It has been fixed now. Sorry for the bad experience。Thank you for your recognition and affirmation of our service。Looking forward to our meeting again。