Tài Khoản Khách
ngày 6 tháng 12 năm 2024
Absolutely not for families. Given the choice I wouldn't stay there but I had no choice. As far as I could see, this is the only hotel in Beersheva. To be fair the reception staff were extremely pleasant and welcoming. When we complained that the hotel had slapped on an extra 40 shekels (no idea why), they gave us an immediate upgrade to a junior suite. They also gave us a complimentary bottle of wine and a plate of fruit. Plus a decent skincare kit. So, the reception was fine, but the rest of the hotel? Oh dear. The first thing that hits you is the smell of cleaning fluid everywhere. The hotel is stuck in an 80s time warp with shabby brown and unidentifiable coloured carpeting with equally depressing wall paper. The carpet in the room was so uninviting that I didn't want to tread on it barefoot. Note to future visitors: bring slippers. The couch had cigarette burns on it. The bathroom, though clean, is desperately in need of an overhaul with cracked tiles, peeling paint and dirty grouting on the floor. The air vent doesn't work. Watch your step when you come out the bathroom because there is, well, a step which can catch you unawares. The corridor is equally dingy and depressing, while the carpet, in part, is worn down to its threads. The restaurant continues with the depressing colour theme. The selection of food at breakfast was wide, but pretty standard. The hot food was just warm, the pastries were stale. Note: you can't get lunch at this hotel. And by the way, this is the only hotel I've ever seen where staff help themselves to food from the breakfast buffet. Three stars only because of the smiling staff at the reception. This place needs a complete overhaul. Note to management: please don't reply with the standard answer that I've seen elsewhere. If you do, I know you haven't read this.
Dịch