Country Inn & Suites by Radisson, Beckley, WV

Room was quiet and very roomy. Nice breakfast and the staff was very accommodating. Would recommend.

Let me start with something positive, the staff was always friendly and help when my family and I interacted with them. Now the downsides, we had originally booked a 2 queen beds room, they upgraded us to a suite. This sounded great unfortunately for us, our room was very close to a bank of rooms in which a travelling teenage baseball team was booked. So between the kids running up and down the hallways, having conversations outside our door, and the coaches deciding to have a team meeting on the floor at 1030PM, it was not the best experience as they were there 2 out of the 3 nights we stayed. The room itself was ok, but a bit dirty and could have used a overall refresh for the walls and bathroom, the beds were "meh" at best and additionally it was lacking a phone. So a few lessons learned; check before booking about travelling groups, and or just go ahead and spend the extra money on a better class of hotel?

Stay somewhere else Hotel is severely outdated and dirty lots of rotting doors and things that need to be fixed. There is no hot tub and apparently the pool area is a party area for adults at night and throughout the whole time of the day there were lots and lots of children Without any parent supervision in the pool area as well as hallways and bathrooms acting crazy. Toilet was not cleaned when we got to the room and the room we were given initially was not the room we booked.

Great service Room was clean and comfortable. We asked for adjoining rooms when we made the reservation to fit the six of us. Without us asking the gentleman at the desk upgraded one of our rooms to a suite in order to accommodate the request which was perfect. In my experience most hotels simply ignore these booking requests. We’ve stayed here four or five times as it is a perfect halfway stopping point on our road trips from NY to SC/GA and it always works out well. My only complaint with this trip was the included hot breakfast options, which I’ve eaten on prior trips, were the driest and most overcooked I’ve ever seen at any hotel. We ended up stopping for donuts instead.

Supremely disappointing compared to past stay… We stayed at this hotel in August 2024 when dropping our oldest off for college and it was so wonderful we did not hesitate to rebook when we returned for a visit in April 2025. Much to our dismay, the breakfast was extremely sun-par compared to the wonderful breakfast from August, and the air conditioner in our room was broken. There was also a wedding at the conference center directly outside our window, which was quite noisy and allowed us very little privacy most of Saturday evening/night. Overall extremely disappointed with our stay, and we will be booking a room elsewhere when we return for future visits.

We had bugs in our room! Breakfast was available until 10:30. We went at 9:00. There was one slice of bread and one bagel. No eggs left, no orange juice, no pancake mix. Sausages were sitting in one inch of grease and looked not cooked. We ended up having a cup of coffee and left. Returned to our room, put on the lights and discovered bugs on top of the furniture. Would not recommend this place.