Beaver Creek Lodge, Autograph Collection

Beautiful hotel with great access to Beavercreek. They make everything easy, which is so nice when you’re traveling with your family. The rooms were perfect and clean and the staff was beyond friendly and accommodating. Cannot wait to return. Thank you for making our trip special.

This is a sad story, but my wife passed away in a mountaineering accident close to the hotel. My family stayed here the night of, while navigating deep sadness and grief, including having to meet with the Sheriffs office and Coroner, huge shoutout to: Gaaby Maya Brian Vel Jaclyn As well as the restaurant staff that worked that evening. These members of the staff went above and beyond to care for my family and provide truly excellent and empathetic hospitality. Truly first class, thank you Beaver Creek Lodge

Short and sweet- After a not so good stay at another Marriott property I decided I needed to start writing reviews. Hotel was in a good location, the overall experience was just ok, it was dark and depressing, the gym was nice though. I know we went at a busy time (NYE) the breakfast buffet was boring and not good at all. A la carte menu was not available which was very upsetting.

WOW! This place is amazing. I had a wonderful 3 night stay during the slow season and it was absolutely impressive and stunning. Beaver Creek is a great place for families, singles traveling alone, or a romantic couple get away. Check in was smooth, the staff was incredible and welcoming. Jackie at the front desk went above and beyond to make this stay memorable and special.

Giving 2 stars for constant hyping of ski in ski out.  Despite management’s attempt to defend their marketing, guests do not view this as a ski in ski out resort.   Stayed a week during ski season, didn’t see a single guest “ski in ski out.”   This may also explain why there are no photos on the hotel website of the ski in ski out feature.  Unclear why management is more interested in attracting new guests than reflecting on the many complaints from prior guests about no ski in ski out.  In particular surprising coming from a Marriott branded luxury hotel.  However, the ski storage is very convenient and the short walk to the base of the mountain [with very useful escalators] is very easy.  Otherwise would have rated the hotel highly.

The Beaver Creek Lodge is part of Marriott's "Autograph Collection." I love Marriott for the excellent service and usually consistent quality of the rooms. For that reason, the Beaver Creek Lodge, Autograph Collection was a slight disappointment from the perfection I have come to expect from previous Marriott stays. Lobby staff (valet) and Front desk staff were all excellent; very welcoming, very helpful, very friendly -- exactly what I've come to expect from Marriott hotels in America, Asia, Europe, South America, etc. View in common area was great - common area were all beautiful. Warning: "Creek View" from our first floor room was NOT worth the extra we paid for the "creek view." We could technically see the small creek out back, but only barely from a corner of the window -- I felt so silly paying the bit extra after I opened the curtain and "found" the creek. Room looked good and was of a comfy size (albeit "cozy"). However, the heater did not work our first two nights, so we couldn't get a good sleep until we realized the heater was broken and asked for maintenance to fix it -- then the temperature became very comfortable at night. Bathroom shower must have been renovated or built by an incompetent contractor -- the shower pan was sloped improperly AND the seal around the shower door was not installed and caulked properly, causing water to pool on the wrong end of the shower and leak all over the bathroom floor and onto the carpet in the room... We had to point the shower head as close to the control wall as possible to avoid flooding the carpet outside the bathroom -- UGH. Cleaning/housekeeping staff were the least friendly staff I had ever encountered at any Marriott hotel: they just grunted or gave me a mean look when I pass by and give them a friendly (smile on my face) "good morning" or "hi." And they do a poor job stocking the rooms forgetting to put in hand towels or just plain not stocking enough for a family of four when they do come in for cleaning. Bar staff was very friendly - Karen was especially helpful and friendly the couple of times we visited. It was a pleasure sitting by the bar. Restaurant food was OK -- staff was helpful/friendly. Food was both s-l-o-w from the kitchen and lower quality than expected. (I know it was the kitchen's slowness and not the server because we watched Karen bring our food as soon as it was available at the counter to her.) I had actually booked a table for Christmas dinner, but on one of the prior evenings, my wife and I sat at the bar, and we ordered one chicken dish for her. We sat and watched the full staff in the kitchen rush around like they were under a lot of stress even though the restaurant had only a few tables occupied. Our food came out almost 45 minutes later with slightly undercooked chicken. We were very surprised because we saw what we thought was a lot more staff in the kitchen than for a restaurant the size of the Alpine + Antlers, so we had expected at