The Ollerod

Our room was spacious, nice decor, good bed linen, great shower. Lovely building. All looked well on arrival. Unfortunately the room is next to the laundry room one side, the kitchen store/washroom the other, so people in and out and the strong smell of fabric softener, not the worse smell but overpowering.. Staff also talk outside the room where they enter the kitchen. One blind wouldn’t close (cord broken) , one window pane cracked and coffee machine wasn’t working properly..Nice biscuits in room though and thankfully Clipper tea. To stop people seeing in room we had to close a curtain but that made room very dark. Cars back almost to touching distance of room windows to park so lots of noise of wheels on gravel and car doors shutting, at both ends of day. One divan had a mattress that sank in middle. Great topper on bed but it didn’t make up for a very soft/squidgy mattress. We were woken in the morning by someone very heavy footed above us. The sound really carries. I really would not have chosen this room, had I known. It wasn’t worth the money. Breakfast was not very exciting and unbelievably we had better at a Premier inn, very recently, where everything was fresh to order and service very friendly.. The continental section needed refilling. We were not asked if we wanted toast. When we asked, it came as two soggy slices flat on a plate - the cheapest quality bread, poorly toasted. The coffee was not great, served in a dirty jug and poorly filtered. It goes like that when the filter needs replacing. Sausage and bacon tasted as if they had been cooked earlier and reheated or kept warm. My egg was a bit congealed. Service was basic. While we ate breakfast workmen were smoking and chatting in the conservatory the other side of the glass where we were sat. We had booked this for a special occasion and it didn’t deliver for the money paid. I’ve reviewed the restaurant separately.

What a great night at our local restaurant with friends that also live very close by, This evening was such a surprise…we weren’t expecting the standard to be as high as it was…the five course meal and wine pairing was probably the best meal that we have had at this little gem of a restaurant in a long time, I wish I’d come away with the menu..(I usually do) I will fill you in tomorrow on that! I’d just like to say that, I can’t recommend it enough! Service was slick, professional and a lot of fun! Well done Sil, Tyler and all the team…Fabulous night and thank you!

We loved the bar area and really enjoyed the Sunday Shared Roast Dinner with a dessert of sticky toffee pudding! Highlight was the staff as service was excellent especially in the restaurant. Room 8 was spacious and elegant and the breakfast had a great choice of quality produce.

We stayed two nights on 3/4 Feb. Dinner was delicious. Our room, which was not the cheapest was apparantly above the kitchen. We could hear the extractor fan, the back door being banged, every time a kitchen staff member went outside. Until 11 pm we could hear a rather loud TV and then all through the night we heard loud snoring, so did not get a lot of sleep. The culprits were in the room below. I talked to the very nice housekeeper who immediately offered to move us to no 1 which was quiet. However, the chandelier was small and even with that on and two side lights, one could not read. There was a standard lamp in the room, but that was only good for one side of the bed. Next morning I gave up having a shower, because the water ran cold for at least 7 min. My husband tried again and the water was hot. A note should be displayed telling customers that it would take a while. The plug did not work so difficult for shaving water. Whoever is running a hotel needs to sleep in each room to see the problems. We would not stay again which is a shame because we have a daughter living locally and will need to find accommodation a few times a year.

Well what a great surprise….the food this evening was just spot on, everything was beautifully presented and tasted absolutely delicious, when Kirsty took our plates away they were completely scraped clean!! The tomato sorbet accompanying the prawn cocktail was genius, I love a Bloody Mary as all the staff know at the Ollerod and this was so sublime and very well executed. The pork belly was melt in the mouth. Well done Tyler this is possibly the best meal that we have had in so long. Great staff, lovely welcome and we all left very happy. Merry Christmas to all the staff that work so hard to make our dining experience perfect. Thank you xx

If you hadn’t been to the Bridge House Hotel before you went to the Ollerod you probably would have no real issue with the Ollerod. Sadly compared to the Bridge House the cosy feel and atmosphere of the Bridge House has gone through the changes. No issue with the rooms just the public areas which feel cold and not fitting for a country hotel.

A very comfortable and stylish hotel with a very good restaurant. Attentive and friendly staff. Private parking. Just a few minutes walk to the town centre. We were made to feel very welcome by the staff and would certainly stay there again.

was ok - expensive for what it was. had the italian steak with fries. regular sirloin nothing special. husband had the lamb kofta which did look ok. 2 cocktails and one pint with a baked camembert to share £90. a little steep for what it was. staff very friendly.

Not what it once was! We recall back in the days of the BridgeHouse hotel when things seemed to be special and a valid reason for travelling as far as we did, sadly no more. Kitchen staff and management we assume smoking in the car park, with the chefs language beyond acceptable in a kitchen let alone a public space. We won’t be returning and nor will our our friends, we’re still trying to get our head around the guys response when we raised the issue of toilet making an awful noise throughout the night, oh well, you, live, you learn.