Khách Sạn Bên Bờ Biển Tại Bournemouth

Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.

Lovely hotel with great facilities. Very friendly polite staff. Room was clean beds comfortable. Tea and coffee in room. Breakfast was good lots of options. Spa facilities good with a nice pool.

The room wasn’t what I expected for the price. The bed was extremely uncomfortable and the water pressure in the bathroom for the shower was awful. We had a better shower in the indoor pool at the other hotel. Some of the staff we very friendly but others came across rude. Other than that the location was perfect

I book this hotel for one night great location. The receptionist she was welcoming. When we got to the room that we were staying for the night. First impression was clean and tidy. However the room was smelly as you entered with the one and only small window was open in the room. The bathroom was for designed for disabled use really. I will list the pro's and cons. Pro's The room was a good size for our needs two single and it had a TV that you could watch ”the news” on a channel. The kettle was clean and tea, coffee, sugar was in a bag if you wanted to make a tea with two cups no bottled water provide (but selling for £2 for 500ml at the entrance of the hotel). The wallrobe had hangers and a hair dyer if you needed it. The pillows were nice and the mattress was comfortable. The con's One of the beds had other people's hair in the sheets and on top of the duvet. The ceiling and a long legged spider with cobwebs hanging down from above were the TV is. The walls in the room had stains down the wall it was dusty in places. The walls had noticeable cracks in different parts of the wall, the furnitures are old and tired including the picture frame. The bathroom door was dirty from all the touching to open and close it. I am not sure how a disabled person are able to use the toilet effectively. Because the ”tiny” face basin was so close to the toilet it was not practical to be that close and I am not disabled. It had so many hand railings why was the basin so close and very low to the point were it was awkward for us to wash our faces etc and the floor was in a mess afterwards . there is a glass shelf with two small glass cups that was over the face basin which is simple not safe or practical because you will sit your face or eyes if your not careful when using the face basin. The extractor fan does not work when the light is on and no button to press it separately. But the only small top widow was open for any steam or smell to leave the bathroom. The hot water system made a lot of noise when turning on. Making it hard for anyone to use it without the whole or half of the hotel hearing it that how loud it was to us. The bath was clean however there was mold all over on the wall tiles the shower curtain was short and not fitting for that bath. The toilet papers that was provided was a very very cheap small rolls. There was three one screwed (toilet roller) on to the small face basin that got soaked when you use the face basin. And the other two was on top of the toilet with used tissue in one of them. Both windows in bedroom and bathroom was not dusted. Our biggest problem was someone who was on the same floor sounds like they were nextdoor. They kept coming and going and each time they open and close their door it caused our door to shake and bang because was door is not fitted correctly and full of gaps and so the wind and the force of the moving door as cause ours to make all that noise. We didn't have a good sleep because of the above and the live entertainment went on late also which could be heard as we were on the ground floor also. The room is not what I would class as a lovely room it's very basic old, tired not very appealing the walls and the bathroom needs refurbishment and the heating system needs serious attention. When we checked out the lady was pleasant when the card was returned. The guess with me she was not happy and felt that in her words she would not want to stay at another hotel because it was not comfortable during her stay. I would not have wanted to pay the full price if I was not getting the discount from my app. But even at that price that I paid it's not worth the money. Overall I was not happy but we needed to have somewhere to sleep and it provided us that.

We just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future.

Lovely one night stay at this hotel,was about a 20 minute walk to the centre! Room was nice and the bathroom was lovely! The only downside was what the room resembled a sauna to the point we had to ask for an extra fan which wasn’t too much trouble for the reception team after they located one! I would stay again but would recommend you do not stay anywhere near the leisure facilities and especially not room 23 unless you like waking up feeling like you’re abroad!

Located very close to the train station. Gym and swimming pool available for the guest. Good option for the quality and price

We stayed here as a couple and had a mixed experience. The hotel has its charms, but also a few drawbacks. Rooms & Amenities: The rooms were quite small and felt congested, including the toilet where the commode placement was very cramped. The amenities provided were basic — just soap and a combined hair and body wash. Surprisingly, there was no handwash, no refrigerator, and no hair dryer in the room. On the plus side, the room was clean, and we had no issues with hygiene. Staff & Service: The staff were very friendly and welcoming, which made the stay more pleasant. Facilities & Atmosphere: The swimming pool was lovely, and the view from the poolside was amazing, directly overlooking the sea. The lounge area shared the same beautiful view — a great spot to relax in the evening. There was even a small jewelry corner inside the hotel, so beware — you might end up buying a ring or necklace if your partner starts browsing! Other Notes: The lift was possibly the oldest I've ever used — it really felt like stepping back into the 90s, which in a way added some quirky character to the place. Food: The full English breakfast was genuinely very good — one of the highlights of our stay. Overall Value: The pricing was reasonable, but for better value, it would be great if they included essentials like a refrigerator, handwash, and hair dryer in the rooms.