Tusan Beach Resort - All Inclusive

Nice clean hotel.. rooms cleaned everyday to a good standard.. food was good and plenty of choice.. beach was nice..

Family of 4, just returned from a 7 night visit to Tusan Beach Resort. Having seen an influx of negative reviews prior to our visit, I wanted to share my experience. Firstly given all of the recent negativity I was nervous and apprehensive about the trip, even messaging Jet2 ahead of the visit to see about changing hotels! I want to be comprehensive, fair and honest in my review, and try to address some of the common themes mentioned in other reviews. I will start by saying the resort isn't amazing, but it's not as bad as some are making out. Definitely do not expect a 5* resort though. I may once have been, but it certainly isn't any more. Arrival: We arrived just after midnight. Due to the volume of cars on the approach road, the airport coach cannot fit down the driveway, instead it pulls up at the side of the road, next to the main gate and the driver points you down he road. It's around 200m from drop off point to hotel entrance. The guy on reception clearly didn't like working a night shift, it felt like we were inconveniencing him and didn't really get a warm welcome. Bedrooms: We had booked a deluxe double, it was adequate. It had a double bed, two singles and a travel cot. We didn't need the cot so collapsed that and the cleaning staff removed it the following day. You get a 2l bottle of water each day, and the 'mini bar' contains soft drinks which you only get one set of; once they're gone, they're gone. I agree with with the other reviews, the beds were very hard but I didn't find them too uncomfortable. Some of the fixtures in the bathroom looked dirty and marked, they could do with replacing. I don't think it helps that the tap water leaves a residue, so when it's been cleaned, it still looks a bit dirty. The rooms were cleaned every day. Pool Area & Sun loungers: The hotel has 4 swimming pools including the kids splash pool. I can only comment on the main pool and kids pool as we didn't attend the others. Firstly, my biggest gripe of the holiday; sunbeds! There simply aren't enough for the number of guests and people reserve them. If you wanted one, you had to be up for 7am to get your towels down. This is something I honestly despise, but found myself becoming part of the problem as otherwise would have had nowhere to sit. We witness multiple arguments between guests about sun loungers, one nearly ending up in a fight. The majority of beds were damaged; plastic beds were cracked, the canvas ones had the height adjuster broken on most of them, and some of the frames damaged on others. I read on a hotel response on a previous review stating that any damaged loungers are removed each day. This is simply not true, and if it were there would be no loungers left! Areas around the pool are very slippy, I lost count of the number of times I nearly fell over. The grating around the main pool was cracked and broken in a lot of areas, with some large chunks missing in some areas. I was surprised no one cut their feet on them. The pool

This hotel is really amazing!!! Room is very clean and comfortable ,food is very delicious, lovely position, beautiful garden animation are so energetic and fun, especially Barbie and Eddy. Living our best life YOLO