Disney's Polynesian Village Resort

Great stay, from start to finish. Was here for thirteen nights, family of five and it never failed. Asked for a balcony on arrival, so the wife and I had a place to hide from the kids, but none were free until the next day. Stuck with our Juliet and despite the adjacent building work, it never affected our stay. Mousekeeping were brilliant. Room amazingly clean. If you like your shower, like me, these are poor, but only fault. Oh and a very slow lift. Good selection of bars, shops on site entertainment. Two pools are great, though we preferred the quieter one, with the drink machines. Feedback - please prioritise hotel guests over others inside trader Sam’s. So many none guests stop here, which is fine, but we pay a lot of money to be here and we shouldn’t have to wait two hours for a drink inside. Would come back, 90%. Would have been 100% for a full balcony - given the length we stopped, surely we must have been a valued guest,

Construction starts right outside your room slightly before 7am. The shaking, rattling, saw cutting, and worker conversation is a great feature! The best feature was management's apathetic attitude towards hard working families paying $1k/night. Especially after spending $1k to go to the Halloween party the night before. We returned from the party at 11pm only to have my young children startled by smashing, rattling, and cutting as the saw horse was 10' from our window. Dealing with cranky kids, who weren't able to get enough sleep, at Disney is a blast! Nice or the management to offer us $300 off of our $8k vacation at a "deluxe resort." I would have rather slept in our rental car in the parking lot. We've spent well over $100,000 at Disney over the past decade and we get a "sorry, they need to get the tower done to stay on schedule." Our travel agent was told that construction was to start after 9:00am by TWO separate Disney reps on the phone. The hotel denied it and said Florida state law allows them to start at 7:00am. Great way to treat guests. Disney has lost its appreciation for customers and only cares about the bottom line. They take their customers for granted. It shows in their actions. Dump.

Love the Moana and polynesian island theme here - they have welcome leis available when you arrive for check in. Plenty of comfortable seating throughout with a beautiful pool with a waterfall. Accessible to the monorail in order to get to Magic Kingdom or EPCOT.