Renata
18 tháng mười hai, 2023
This was by far the worst all inclusive we have ever stayed at. The service was horrendous. It took us 4 hours to check in and were moved to 3 different rooms (one room was dirty and clearly not cleaned and one was already occupied and the staff clearly woke up the current occupants). This first impression was how the rest of our trip went.
We booked two weeks before arriving and found that two restaurants were closed when we arrived, which made us feel mislead about their offerings. On weekends, the resort is overrun and you can’t get a seat at even the buffet.
For anyone one’s been to Punta Cana before, it’s different. The hecklers are relentless and it doesn’t feel safe. Hugely disappointed. Do not book here.
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