Best Western Plus Battle Ground Inn Suites

Walls were pretty thin, so we just heard slamming doors all night. But that’s to be expected in a hotel. Not the newest facility but clean.

We had a nice suite with lots of room for our toddler to run around. Clean hotel and easy to find.

The hotel did not look like much when we dirst walked in but our room was very large, clean and well cared for! The breakfast was great and thenpool and hot tub were just what was needed for my grandkids.

This is a very decent, clean hotel but seems a little pricey for this class of hotel.

Hospitality - Lets Explore the Hotel Industry Hospitality: Noun : hospitable treatment, reception, or disposition When is the last time anybody felt that the hotel industry actually appreciated your business? The policy to keep your hard earned money when you have to cancel at the last minute (there are actually legitimate reasons) is worth exposing. Best Western is not the only company that does it, all of them do, even RV Parks have gotten into the racket. Explain to me why they should be entitled to keep our money if we do not use their services? Is it legal? Yep, but that does not make it moral or ethical? The argument the industry makes is it is lost revenue however it does not cost the company a dime. The only scenario that would even come close to that would be if the hotel was 100% full with a full waiting list of people wanting to make reservations. However that is a rare scenario, the more common truth is that they have many empty rooms. So does my cancellation actually cost them anything. Nope. I would consider a cancellation fee for admin costs (you know the 3 minutes it takes them to cancel) but keeping the full amount is theft and fraud. I am sick of it but the reality is its our fault. As consumers we have allowed it without challenging it. Well its time to challenge it and get it changed. I know in my business I can not, and would not, charge for a service I did not provide. Its time the "Hospitality" industry did the same.

Hotel was relatively clean. Beds were nicely made and very comfy. Female at desk that checked us in was very nice, and check in was fast and hassle free. I didn't swim, but the two G' kiddo's did and they said pool was nice and warm, water clean, and the hot tub was clean and hot. The place is dated, but it felt safe, was acceptably clean, and I'll stay again for a quick overnight.