Premier Inn Basildon (East Mayne)

Our room was very old and everything was falling apart. Pictures hanging off the walls. The curtain literally fell off when we closed them. The bed was uncomfortable and we couldn’t sleep due to the noise. The food in the restaurant was over priced for the quality. We complained. Not good and would not return again.

I choose premier inn because they guarantee a great nights sleep. Usually this is the case. Unfortunately this time the room had a very noisy air con fan. I would have switched it off but needed it on so the room didn’t get too hot.

Worst nights sleep I've ever had in a hotel. Walls are paper thin and you could hear the whole conversation from the room next door. Unfortunately I was placed next to a chatty couple who played music till 1pm. I did go twice to reception. Action was taken on the 2nd visit at 0:40am. Then they were up again at 5am. Not their fault but the lack of sound proofing between rooms will ensure I never stay here again.

Our second time at this hotel and yet again very happy with our overnight stay. The hotel has everything you need: welcoming staff, a clean comfortable room, easy parking (£5 overnight fee) and a terrific Beefeater just next door. On our first visit the room was much quieter, the second overlooked the busy roundabout but you could close the window as there is aircon.

Clean, friendly hotel centred in the middle of Basildon. Good facilities, good staff and nice, relaxed atmosphere.

Our 1st and last ever stay here it looked ok peaceful surroundings outside but when we entered our room/cupboard number 1 what a shock normally primer Inn rooms are all much the same large bed sofa Not this one we had book the room 18/5/24 so that we could get ready for a celebration 70th birthday party but in room 1 only one person could get ready at a time the other had to sit on the bed or go outside No room to stand by the side's or at the bottom of the bed to get dressed only seat was a dirty stained dinning chair The only good thing was the bathroom was so small there was no room for a bath so we had a walk in shower with the towel rail hanging off the wall The bed was a double and that just fitted in And we got this all for a bargain price of £91 that's if you haven't got a car like we have then you have to pay £5 per night just to park in the carpark I think £96 per night for room only in Basildon in a box room is terrible we couldn't wait to leave and was thankful that we only spent a few hours in this cupboard

The cue to check in wa sober 15 mins, the lady didn’t have a clue what she was doing. No netlfix wifi was so slow. I didn’t enjoy my break and neither did my partner.

Beds are comfy but getting a shower is awful. Trying to climb over the bath side at my age was really difficult and potentially dangerous. They now charge £5 per night for parking what a rip off. The beefeater next door - the bar area is filthy and it closes at 10 most night earlier on Sunday. Seems to cater for the local drunks. The food - cooked breakfast was served mostly cold and the fried eggs looked like they had been nuked. We had 1 evening meal, mine was cold.

Hdmi lead was loose, normally these hotels have a little hub to plug things in. This didn't instead it had a hdmi lead petruding out of a hole. Lamp was missing a switch. Toilet seats need changing as it's clear they've had years of yes. Carpets are bobbley and need replacing.