Grand Hotel les Trois Rois

This is truly a 5 star hotel. It has classic elegance with modern upgrades that do not compromise it character. Excellent service and a restaurant boasting Michelin Stars! Located near the Old Town one can walk to restaurants and stores. The staff are very attentive and very personable .

My second trip to Basel, Switzerland and first stay at the GRAND HOTEL LES TROIS ROIS. From the minute I walked in the door to my departure, the staff was extraordinary! Extreme incredible hospitality, gracious and welcoming. The room and all public areas were stunning! The food and service in the Brasserie was outstanding! Do yourself a favor and STAY at this remarkable hotel when in Basel, Switzerland!

My husband and I decided to enjoy the long MLK weekend in Basel, Switzerland. We live in neighboring Germany, and Basel is a city we were curious about. I discovered Les Trois Rois last spring and we finally got the opportunity to book a stay. I selected a Queen River Room with a terrace. It was pricey, and I completed the booking before I noticed I could have added breakfast. I'm actually glad I didn't include breakfast, though, because Basel has some nice cafes where it is possible to enjoy a relatively cheap breakfast with locals. We did have breakfast at the hotel one morning, and it was very good. I think if I had to do it over, I would have opted for a King River Room, as the Queen room was a bit cozy. However, we had a great view of the river from our stylish room, and we loved the huge terrace, even though it was cold outside. I got a kick out of the "washlet" type toilet, and it was nice to have a complimentary minibar. I also liked the shower, particularly the pressure, although it didn't seem to drain very fast. The mattress was a bit too firm for my taste, but that seems to be a problem for me in most hotels these days. I liked that the housekeeping staff left notes when we missed turn down, because we had the do not disturb cord up. That was very considerate. I was especially impressed by how warm, welcoming, and friendly the staff was. Nothing was too much trouble, and everyone seemed to be enjoying their work. I assume the hotel offers a good working environment, as no one looked stressed. If we go back to Basel, I would not hesitate to stay at Les Trois Rois again. I will also heartily recommend it to others. And yes, we DID try Cheval Blanc by Peter Knogl and that, as well, is entirely worth a visit! Just bring a credit card with a high limit!

Old world hotel in a wonderful location. Class all the way, wonderfully decorated for Christmas. Service from all the staff was exceptional, could not fault in any way. Plentiful breakfast options available to suit every taste, freshly prepared.

Really outstanding hotel. Old world with modern updates that do not detract from the atmosphere. The beds are great and the bathrooms spacious. We did not dine in the Michelin Star restaurant but will on the next visit. The bar is wonderful for drinks as the room is perfect. The only issue is the "lobby" is only for drinking after 4 pm and there is no where else to sit on the main floor. However, there is a library on the second floor that is delightful to sit in and read. This hotel has spoiled me for chain hotels.

The hotel services were top notch. Reservations went smoothly, check ion was phenomenal. Led us to our rooms, explaining the hotel, checking on us later to see if we needed anything else. Then we went to eat…..THe lobby bar with half the tables empty was a 20 minute wait. They had reservations we,were told. . The Manager, (Wearing a Jacket) stood looking over his kingdom. We asked if we could sit at the bar, (obviously the second spot if no tables) and they had to check. We sat down and upon getting our drinks, the hostess told us she had a table. We sat and sat. My bowl of soup came and just as we were ready to walk out, my salad came. This would have been a perfect couple of nights for us, except that we tried to walk in at 5:00 and again at 9:00 in the dining room and with multiple clean and set tables, they could not accommodate us. Again the Food and Beverage Manager with the dour look standing in the corner. The hotel was great, food service no way.