Element Basalt - Aspen

Hotel was nice and clean. Staff was very nice. Beds were comfortable and room was clean and spacious. Hotel was located around a lot of shopping and restaurants. So convenient to get on and off highway to Aspen. Definitely will go back. Thank you

So the hotel was nice, staff is friendly. We were traveling for our kids ski competition. Be aware that if your room is on the side of the hot tub it may get very loud. It felt like a party going on down there. Our kids needed to go to bed early and they could not get to sleep. I did mention it to the front desk and they went out to talk to them. It got quiet for like 5 minutes and then the music was back on.

I stayed at the Element the night before knee surgery, which was very convenient.

Rooms are newly finished and clean. Front desk staff are all very friendly, helpful, and professional.

Very nice compliments breakfast and happy hour. Rooms are, new, clean, and modern. Great value for reasonable price considering it"s close to Aspen.

Very clean and accessible to the mountains for skiiing experience. Family friendly accommodation

Friendly staff. Good complimentary breakfast. Large comfortable room/suite with kitchenette

element is a very nice hotel. The rooms are not large, but they are super clean with good amenities (fridge, etc.). Very convenient to have the grocery store nearby.

My wife and I booked a room and soon realized it had down pillows which my wife is deathly allergic to. We contacted the front desk staff immediately to see if they had alternatives and we were told they did. The front desk attendant said she would deliver them to the room while we were at dinner. When we arrived back at the room there was one small synthetic pillow for my wife and I to share and a note saying sorry, that is all I could find. The down pillows were still lying on the bed so I removed the pillows and placed them in the hallway so my wife could breathe in the room. The fact that hotels still use down with all the memory foam superior sustainable options blows my mind and the lack of staff training on how to deal with allergy conditions in incredible. For such and expensive place you would expect more. They also ran out of breakfast before my wife and I could eat the next morning. Not sure I would stay there again.