Mercure Pangkalan Bun

Các đánh giá Mercure Pangkalan Bun

Mercure Pangkalan Bun

Jalan Haji Udan Said Kota Waringin Barat, Baru, West Kotawaringin Regency, Central Kalimantan, 74113, IndonesiaXem thông tin khách sạn
Mercure Pangkalan Bun
Mercure Pangkalan BunMercure Pangkalan BunMercure Pangkalan Bun
Xem phòng trống cho ngày đi của bạn
Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

8.6/10
Rất Tốt
74 đánh giá
Đánh giá đã xác thực
Vị trí8.6
Trang thiết bị8.6
Dịch vụ8.7
Vệ sinh8.6
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(74)
Đánh giá tích cực(73)
Đánh giá có ảnh/video(16)
Thời gian lưu trú tuyệt vời!(19)
Dịch vụ tuyệt vời(15)
Phòng tuyệt vời(10)
Tiện nghi tuyệt vời(4)
Đánh giá tiêu cực(1)
Tài Khoản Khách
Phòng Cao cấp Siêu hạng với 2 giường đơn
Lưu trú vào thg 4, 2025
Nhóm bạn
1 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 25 thg 5, 2025
Very friendly staff, everyone goes to great lengths to fulfil even special requests
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Warmers Greeting from Mercure Hotel Pangkalan BunWe very much appreciate your rating and comment regarding your stay at the Mercure Hotel Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Prasetyo BudiFront Office Manager
Robert Kelsall
Phòng Cao cấp Siêu hạng với 2 giường đơn
Lưu trú vào thg 3, 2025
Khác
1 đánh giá
7.5/10
Đăng tải vào 29 thg 4, 2025
Problem with the hot water on and off. Service for dinner was a but slow!
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr.Robert Kelsall Warmers Greeting from Mercure Hotel Pangkalan Bun Thank you for taking the time to tell us about your experience at the Mercure Hotel Pangkalan Bun I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We will investigate in our team especially our team FB service regarding your dinner to slow and inconsistent hot water in the room, At Mercure Hotel Pangkalan Bun, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prasetyo Budi Front Office Manager
Herdianto
Phòng Cao cấp Siêu hạng với 2 giường đơn
Lưu trú vào thg 10, 2024
Khách đi công tác
12 đánh giá
10/10
Nổi Bật
Đăng tải vào 4 thg 12, 2024
Ramah
Dịch
Phản Hồi Từ Khách Sạn: Yang terhormat Bapak Herdianto,Salam Hangat dari Mercure Hotel Pangkalan Bun .Kami sangat berterima kasih atas penilaian dan komentar positiv yang telah anda berikan, mengenai kunjungan anda di Mercure Hotel Pangkalan Bun. Sangat menyenangkan bagi kami untuk menerima komentar yang sangat positive dari anda.Kami akan memberitahukan komentar anda kepada tim kami. Kami yakin bahwa komentar positiv ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena anda telah memberitahukan pengalaman anda, dan kami berharap kunjungan anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Prasetyo BudiAsst Front Office Manager
Sheylla
Phòng Cao cấp Hạng trên với 1 Giường Đôi
Lưu trú vào thg 4, 2025
Nhóm bạn
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 6 thg 6, 2025
Nice stay, good food. Really comfy with friendly staff
Dịch
Phản Hồi Từ Khách Sạn: Dear Mrs. SheyllaWarmers Greeting from Mercure Hotel Pangkalan BunWe very much appreciate your rating and comment regarding your stay at the Mercure Hotel Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Prasetyo BudiFront Office Manager
Tài Khoản Khách
Phòng Cao cấp Hạng trên với 1 Giường Đôi
Lưu trú vào thg 11, 2024
Cặp đôi
5 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 30 thg 12, 2024
Good hotel. We had stomach problems however. We can still recommend it
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, Warmers Greeting from Mercure Hotel Pangkalan Bun We very much appreciate your rating and comment regarding your stay at the Mercure Hotel Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasetyo Budi Assistant Front Office Manager
glassbox
Phòng Cao cấp Siêu hạng với 2 giường đơn
Lưu trú vào thg 8, 2024
Khách đi công tác
108 đánh giá
7.0/10
Đăng tải vào 21 thg 10, 2024
The room was too small and the toilet ponder. As an international brand, I expected more even though it's in a small city. I am surr Mercure can do better.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Geri Warm Greeting from Mercure Pangkalan Bun! Thank you for taking the time to tell us about your experience at the Mercure Pangkalan Bun I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure Pangkalan Bun, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prasetyo Budi Assistant Front Office Manager
Ingrid Reisinger
Phòng Cao cấp Hạng trên với 1 Giường Đôi
Lưu trú vào thg 1, 2024
Cặp đôi
49 đánh giá
10/10
Nổi Bật
Đăng tải vào 15 thg 2, 2024
New and very comfortable hotel in Pangkalan Bun. About 20min away from the airport. The breakfast is superb, just great... western and indonesian options, very fresh and delicious! The staff is extremely helpful and accommodating. Very recommended!
Dịch
Phản Hồi Từ Khách Sạn: Dear Ms. Ingrid Dear Mr. LuobukongWe very much appreciate your comments regarding your stay at the Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously maintain the quality of our services, like breakfast, staff with excellent service and also facility. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Muh. Ferry FahlevyFront Office Manager
Tài Khoản Khách
Phòng Cao cấp Hạng trên với 1 Giường Đôi
Lưu trú vào thg 7, 2024
Cặp đôi
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 5 thg 8, 2024
It is a new built hotel. Locals told us it is the best in town, and they were right. Very clean. Service was great. Feby was so friendly and always ready to help. She was great.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Greetings from Mercure Pangkalan Bun !Thank you for staying with us and shared your review.We are pleased to know that yet again you had a great stay experience, enjoyed the ambiance of our hotel as well as personalized service delivered by the Team. Thank you for recognizing Feby – Food & Beverage Team - she is truly passionate about hospitality and a true gem of our Mercure Pangkalan Bun Team. Please know that we have already shared your comments with her, in recognition of her efforts.We look forward to welcoming you back again soon.Yours sincerely,Artas WidiantaraFront Office Manager
Mellysa
Phòng Cao cấp Hạng trên với 1 Giường Đôi
Lưu trú vào thg 5, 2025
Khác
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 8 thg 7, 2025
Best hotel in pangkalan bun
Dịch
Phản Hồi Từ Khách Sạn: Yth. Ibu Mellysa,Salam hangat dari Mercure Pangkalan Bun!Terima kasih banyak atas ulasan luar biasa dan penilaian sempurna yang Ibu berikan. Kami sangat senang mengetahui bahwa Ibu menikmati masa menginap dan merasa puas dengan fasilitas, kebersihan, lingkungan sekitar, serta pelayanan dari tim kami.Ulasan Ibu yang menyebut kami sebagai "Best hotel in Pangkalan Bun" merupakan sebuah kehormatan dan motivasi besar bagi seluruh tim Mercure Pangkalan Bun untuk terus menjaga standar layanan terbaik.Kami sangat berharap dapat kembali menyambut Ibu dalam waktu dekat dengan pengalaman menginap yang sama – atau bahkan lebih – berkesan.Salam hormat,Rizky JulianDuty ManagerMercure Pangkalan Bun
Tài Khoản Khách
Phòng Cao cấp Hạng trên với 1 Giường Đôi
Lưu trú vào thg 6, 2024
Gia đình
3 đánh giá
10/10
Nổi Bật
Đăng tải vào 14 thg 7, 2024
Hotel was very clean and hygienic!!!breakfast buffet had so many options to pick,my kids loved the stay at your hotel!
Dịch
Phản Hồi Từ Khách Sạn: Dear Our valued guest,Greetings from Mercure Pangkalan Bun!We very much appreciate your feedback regarding your stay at Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. We will share your feedback with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Artas WidiantaraFront Office Manager
DESY TAKO
Phòng Cao cấp Siêu hạng với 2 giường đơn
Lưu trú vào thg 7, 2024
Khách đi công tác
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 26 thg 8, 2024
Perfect. More than the value of money. The best hotel at pangkalan bun.
Dịch
Phản Hồi Từ Khách Sạn: Dear Ms. Desy Tako,Greetings from Mercure Pangkalan Bun!Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before.Once again a Huge thank you for the review and look forward truly to your next visit to your second home here.Sincerely yours,Artas WidiantaraFront Office Manager
Tài Khoản Khách
Phòng Cao cấp Hạng trên với 1 Giường Đôi
Lưu trú vào thg 3, 2024
Một mình
1 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 17 thg 4, 2024
I went in the shoulder season and it was good value for money. The room was spotlessly clean and the food was good. I wished there was hair conditioner but one can easily get it from the shops...
Dịch
Phản Hồi Từ Khách Sạn: Dear Valuable Guest We very much appreciate and say thank you for your comments "room clean & food is good" during your stay at the Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with chef and housekeeping. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Muh. Ferry FahlevyFront Office Manager
Tài Khoản Khách
Phòng Cao cấp Hạng trên với 1 Giường Đôi
Lưu trú vào thg 3, 2024
Một mình
9 đánh giá
10/10
Nổi Bật
Đăng tải vào 16 thg 5, 2024
Great hotel ! I have enjoyed it a lot, there is nothing to complaint zbout.
Dịch
Phản Hồi Từ Khách Sạn: Dear our valued guest,Greetings from Mercure Pangkalan Bun!We very much appreciate your feedback regarding your stay at Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. We will share your feedback with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Artas WidiantaraFront Office Manager
Felix
Phòng Cao cấp Hạng trên với 1 Giường Đôi
Lưu trú vào thg 4, 2024
Khách đi công tác
4 đánh giá
10/10
Nổi Bật
Đăng tải vào 18 thg 6, 2024
A nice city of panngakalanbun what a place
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Felix,Greetings from Mercure Pangkalan Bun!Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before.Once again a Huge thank you for the review and look forward truly to your next visit to your second home here.Sincerely yours,Artas WidiantaraFront Office Manager
Lee Wei Lun
Phòng Cao cấp Hạng trên với 1 Giường Đôi
Lưu trú vào thg 7, 2023
Một mình
72 đánh giá
10/10
Nổi Bật
Đăng tải vào 16 thg 8, 2023
New hotel with good room and pillows. Service staffs are all good. Breakfast is good. Walking distance to street food and barber.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr Lee Wei Lun TThank you for your review. We are dedicated to delivering an excellent service. The rooms, pillows, service staff, and breakfast are our top priority. we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. The other strong point is our hotel nearby with street food and the barber. We look forward to welcoming you again for another perfect stay.Best Regards Muh. Ferry FahlevyFront Office Manager