Ikonik Lex

Generally, except its front desk, everything is terrible! Firstly, the hotel insisted that rooms are only available after 3pm, which definitely violated what was posted on the website. Secondly, due to this reason, the front desk agreed to refund all the fees, and replied to me that I am free to go, everything would be handled properly on website. However, what they did was just ignoring all my request and the boss refused to cancel my order when I leaved. Meanwhile, the front desk continuously replied that the fee would be refunded. But what I received is rejection to the cancellation, by the hotel’s boss. I am not sure if the hotel is too terrible to catch any travelers, that their boss continuously refused my application, even though the front desk agreed so, which really cost my time! Moreover, the boss’s explanation is ridiculous! He said it is because it was at the same day of checking in, and I am not at the hotel now. Of course, I would not cancelled it if I didn’t know that they could violate the policy. Also, I am away because the front desk promised so. Shameful of the boss! Does it because he thought I wouldn’t be back to handle all the things and forgive the refund? I am a tourist, not a sitting duck!

The location of the hotel is not very good. It is in a dangerous area and is not suitable for tourists. In addition, the hotel only has heating and no air conditioning. It was very hot in the room. The hotel staff told us to open the windows, but it was still very stuffy.

Was a really good stay Although not super close to the centre You are close to the train which will take you straight into town. Staff were super friendly and helpful

Bien placé près de la gare

La stanza abbastanza bella e spaziosa, abbiamo avuto problemi con l’acqua calda che però hanno risolto cambiandoci stanza

리셉션에 계시는 분들은 다 친절하고 잘 안내해주셧어요 제일 좋았던점은 빠른입실도 가능했어요 저희는 5시간전에 도착해서 짐 맡기고 나가려고했는데 빠른 입실이 가능하다고 하시더라구요 그리고 스페인음식이 질려 개인적인 음식 먹기 위해 전자렌지 필요해서 요청했더니 친절하게 음식을 데워주셨어요 기분좋게 잘 쉬었다가 갑니당 ^^

데스크 직원이 친절하고 호텔이 매우 깨끗하고 아늑합니다. 관관지와 거리는 다소 멀지만, 가격 대비 훌륭한 숙소입니다.

El hotel está a 5 minutos de una estación de metro y cerca de restaurantes, cafeterías y tiendas. La habitación es amplia, bien mantenida y estaba limpia. El personal de recepción es muy agradable. El WiFi puede ser errático. El baño es amplio y completo, con abundante agua caliente y amenities. Escritorio para el portátil y enchufes en todas partes.

Un po' decentrato. Personale presente H24. Camere spaziose. Strisce blu davanti l'albergo dove la notte è gratis il grattino.