Tài Khoản Khách
ngày 29 tháng 8 năm 2024
Sadly, like many other reviews, the service from the staff (apart from one hardworking, male luggage attendant & one female member of desk staff) was non-existent. Other front desk attendants either ignored you, as if you were invisible, even when standing directly in front of them, or were clueless when asked questions about bus routes etc. Housekeeping services were also very poor. We had to constantly ask for top up toiletry products and replacement coffee and milk and whilst you might get a bottle of complimentary water on day one, we didn’t one our second night, despite still paying the same room rate. This said, the rooms are spacious, if in need of touching up decor wise here and there & the shared areas are calm and well presented. The pool area is also a bonus. A lovely place to relax. However, the music that booms loudly from the bar speakers all day by disinterested bar staff, is not at all enjoyable. Let guests just enjoy the peace! The most enjoyable feature of the hotel is the setting and the location. Great views, lovely grounds and a lovely escape from the bustle and noise of the city.
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