Hesperia Barcelona Barri Gòtic

We upselled our room with a balcony facing the alley for €28 everynight. The balcony door cannot be closed properly with the loosened screws, but its safe to stay in 4th floor. The room is so small that we needed to set up the second luggage in the bathroom. The space of the bathroom could have been bigger if it was a slide door. Always have prompt hot water with strong water pressure. The hotel has no restaurant but they provide a coffee with a bun for €7. The receptionist is nice and helpful provided with luggage storage. The room is always thoroughly clean and we love the cleaning soñarita. The location is unbeatable only 6 mins walk to port for boarding to Palma/Ibiza. I dont feel the Gothic district is unsafe as other people said on online comments. I don’t have anything to complain. Everything is honestly showed on the hotel description.

Service is abysmal... we paid 170€ per night and got the worst treatment I ever experienced in my 51 years of travel around the world by the night staff lady... instead of apologizing for letting us wait in front of the hotel for 5 minutes despite their 24 hour lobby access promise, we got accused with being aggressive and threatening just because I rang, knocked on the glass door, and then voiced my disproval loud and clearly... She could have show understanding as she hadn't put up a notification for informing guests about when she'll be back from the extended dump she was allegedly taking, but she'd rather resort to ignoring my wishes to speak to the manager, who according to her recommended she should call the police on us. ON PAYING GUESTS!... of course the police didn't show up, we stayed the night, but this hotel won't ever see us again! Horrible person!!!

Location is great. Room small and noisy. Bit run down but generally clean. Poor breakfast.

Beautiful hotel with good service and atmosphere ,clean room and all necessary inside.👍 managers always help in different situations👍

Staff are very friendly, the hotel is in a very good location with most famous places in a walkable distance. There are some good restaurants nearby as well.

Very nice hotel every thing is clean