Casagrand Luxury Suites

Very spacious apartment and fully equipped; great base for exploring Barcelona. We had 5 bedrooms 4 bathrooms for a family 6 (two kids and my husband and my parents); it can easily fit another 2-4 people. We booked “ private chief” service through the hotel website( external provider) it was the high light of our trip. The chief Betsy threw us a superb dinner and with lovely atmosphere. A little hiccup at check out thought. We requested late check out the day before and the lady at the reception checked the arrival time of next booking and advised it should be okay with time and we could stay till 2 pm. In the morning when we re-confirm it with the reception Chris; we were told otherwise. He expressed the difficulty to have the apartment till 2 pm and said it had to be 1 pm. It was disappointing and inconvenient ( with two kids and two elderly) but we agreed to that and also told there would be extra 50 euro for late check out. However the lift was stuck and it took us 20 mins to come down with suitcases (without help) at 13:20 (20 mins later than we agreed) and we then had to pay 100 euro (the receptionist Chris claimed it was 50 euro per hour!). It was fair enough if it was communicated clearly before we made our arrangements but it WAs NoT. And what we are most unhappy about is the attitude of the staff Chris. He was unfriendly, cold and unhelpful; he could make better efforts in communication and instead of being rude.

性價比超高的酒店，第一次入住200多平米的酒店套房，全家出行首選，非常方便！酒店好像比較熱門，不太好預訂，有出行計劃需要提前規劃好。

Excellent appartment. Very big spacious and everything we required. Staff extremely helpful and willing to help and assist with all our requests. Great place to explore from and get home to relax. Very comfortable and well furnished. Would certainly return and recommend.

Excellent stay. Super helpful staff. German(I think) at the front desk helped us out with cab when we had to leave. Rest of the staff was very helpful too. Would stay here without a second thought. Kids loved it too!! Very safe place, excellent views.

Our family rendezvoused at Casagrand from countries around the world for a wonderful trip! It was complex as our luggage was lost and flight home canceled yet the fantastic Chris and team there helped to accommodate us flexibly! They managed to be polite and worked with us even when in the emotionally charged led up to the visit! The beds were comfortable, the space accommodated our large family with space for everyone. The chef they recommended provided a fantastic holiday meal for our family. Know that they can take your luggage and hold it if you need to arrive early or leave late. Yet, they are busy and it may not be easy to check-in to the room early or leave it late - just like anywhere else - but they really work hard to help! Absolutely looking forward to returning there!

We had a wonderful stay at Casagrand! The bedrooms were comfortable. The kitchen well equipped, and the living room was perfect to hang out it as a group of friends. The suite was exactly as depicted and the location great. Highly recommend!

Hugh apartment, beautifully furnished, clean, great location, friendly helpful staff. Great option for large family.

We rented a 4 bedroom 3 bath apartment at Casagrand Luxury Suites for a 9 day visit to Barcelona. It was clean, spacious, attractive and well decorated and comfortable for our family of 4 adults. We had terrific top floor views from our front rooms. The kitchen was well equipped for those who want to cook, but it was stocked with only only oil, vinegar, salt and pepper. We did use some appliances which worked well. Nespresso pods were provided as well as a quart of cream and freshly filled daily bottles of water. Cleaning staff cleaned and straightened the apartment and provided fresh linens as needed daily. The building is renovated and has beautiful old world charm. It was easy to find and we thought the location was superb, with an ATM next door, abundant shops, grocery stores, bakeries and restaurants within walking distance. We walked places easily but also used the metro from the conveniently located Diagonal metro stop. The staff who spoke more English than I spoke Spanish were helpful, efficient and polite. The rental process was very easy to do online and precheck-in communication was excellent. The building is staffed every day and the front door is kept locked with access controlled by the staff which gave us a great sense of security (guests are given a code to access the building after hours at a key pad next to the door). Members of my family used the work out facility which was very convenient. The top floor has lovely views but it was too chilly and windy for us to use. There are so many nice things that I could say about the property, but this review is already long. I would absolutely choose to stay at Casagrand Luxury Suites on another trip to Barcelona and don't hesitate to recommend it.

The communication from the Casagrand team was excellent. German was friendly and Orlando resolved the one issue with the bad light in the kitchen quickly. We appreciated the one way transfer from the airport too. The location is excellent and convenient to anywhere you want. We walked to many sites including la sagrada familia. Our review is for the 5 bedroom 4 bath. The balconies were plentiful. The kitchen is well stocked and we appreciate the filtered water. Onto the unit itself: furnishings are good quality and thoughtful. The main downside is cleanliness. All the rugs were thick but needed a deep clean. I asked for a vacuum and was given a very flimsy one that had poor reach, bad handles and terrible vacuuming power. We stayed in the largest suite and could see the mold on the bottom of the glass shower panels. My other friends stayed in the smaller rooms and complained of a musty damp odor which permeated all over. I called reception and inquired whether it could be smoke and was questioned whether we smoked. Seriously? We opened windows but this did not help too much. The pool looked nice on pictures but definitely not functional. It looked dirty and had leaves floating on top. Was cold and super shallow. We are ok with paying for quality and chose this place because of daily housekeeping. Unfortunately we will skip this place next time we visit Barcelona.