Tài Khoản Khách
3 tháng sáu, 2024
Management, Nedous Hotel, Gulmarg , golf club Dear Sir/Madam, I am writing to express my disappointment regarding a recent experience at your esteemed establishment, Nedous Hotel, located near the Golf Club in Gulmarg. On [2/6/2024], I had the expectation of enjoying dinner in your dining room. However, upon arrival, I was informed that it was at full capacity and I could not be accommodated. For a hotel that prides itself on offering five-star service, this was quite disappointing. Having made a reservation in advance, I did not anticipate such a situation. The inability to dine in your dining room significantly detracted from the overall experience, which I had eagerly looked forward to. One of the key reasons for choosing Nedous Hotel was the highly regarded dining experience, which unfortunately, I was unable to enjoy. I understand that certain circumstances can lead to unforeseen challenges, but I believe that a hotel of your caliber should have systems in place to prevent such occurrences or at least provide alternative arrangements. I hope that you will address this issue to ensure that future guests do not face similar inconveniences. Thank you for your attention to this matter. I look forward to your response. Sincerely,
Dịch