Tài Khoản Khách
ngày 12 tháng 1 năm 2023
I have been traveling for more than 30 years in 100+ countries. This 'boutique' hotel is the worst one, bar none. This review will provide 3 reasons for my claim and why everyone should avoid this place like plague. Firstly, the service is extremely unprofessional. We arrived on 31st Dec around 3.30 pm and the room was not ready hence the staff told us to wait for a while. One hour later, the room was not ready yet. When pressed for an answer, the woman at the reception told us that the room will be ready 'soon': that was after 5pm when we got into our room. I do not like how they lie through their teeth and justify their incompetence that the hotel was 'busy'. This is an indefensible excuse for those who work in this industry. Secondly, when asked if there is any lift, the staff just scoffed and said that 'it was only two floors', which is a totally ignorant answer. This implies that the guests who stay here need to have a physically-abled body to get up and down the stairs without falling down nor exhausting themselves; not every traveller will fit this kind of ignorant assumption. Thirdly, the hotel is labelled as a 'boutique' hotel. In actuality, it is not. It is a converted apartment/dorm. This type of building is very common in Thailand where undergrad students or young workers will often live. There are several tell-tales for this from the massive electricity box with individual meter for each room on the second floor or how the rooms and toilets are structured. I do not mind if they are describing this place as it is but not providing false claim that this is a 'boutique' hotel. The room is of a size of a box, by the way. The price is reasonably cheap for Bangkok but throw out your expectations out of the windows. Actually, forget that and just stay some place else. We decided not to stay there and went someplace else.
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