Mulberry Shades Bengaluru Nandi Hills, a Tribute Portfolio Resort

Very good stay and facilities. Highly recommend for families to visit

An excellent stay - the staff were warm, welcoming and friendly. The whole hotel had an amazing and relaxed vibe. The facilities and dining options were fantastic and the views of Nandi Hills great. We look forward to our next visit!

Overall, the experience was Ok! Frankly the value for money spent was quite low. This was such a mixed experience during our one night’s stay at this property. On check in, in a gap of around 15 mins, the lady at the reception would have used the phrase “subject to availability” around 5 times for 5 different questions. One of the questions was regarding our airport transfer on return. She responded “subject to availability”. When we mentioned but this is included in our stay terms, came a feeble voice “ok lemme check”. Must say she was quite well trained to play a kind of a pre-recorded message. When we checked for a lounge, we were informed ‘we are a resort and hence we do not have a lounge’. When we mentioned but you have such a big bar in the middle of the pool, they obliged by offering complimentary high tea instead! High tea - the servers seemed more keen to wind down the tables than to serve the guests. Am sure, their time would be of essence. As guests, at best, we would have only enjoyed the music for a while longer! Then came dinner time. Must give credit to this property for being pet friendly. All tables around the poolside were reserved for pet parents. We din have any pets but since there was a live performance by the pool side and since we were early and since all tables were empty, we requested for being seated by the poolside. After quite a bit of ado, with a pre condition that we could be asked to move to another table in another section, they gave us a table by the poolside. Must say, quite a favour! Notably, tables were empty, even as we left. During this dinner, we also learnt that North Indian food can be consumed without onions. The server did not accede even when specifically requested. Amidst this, the Duty Manager rushed pass our table. You blink and miss her was the pace. While passing by, she asked whether we were being served well. I guess the question was rhetoric since she perhaps dint have the time to pause to even listen to our response. After a filling dinner, came the invoice. We requested the same be charged to the room with an approved ten percent service charge. The server made quite a face and mentioned this would be shared by all staff members. I guess he needed the entire booty for himself. Quite an aberration of expectations. And then the grand finale on checkout. We presented Marriott vouchers on check out. They were issued by our credit card company. After so much hesitation and resistance, the vouchers were accepted and we could leave. Must say finally! Overall, a new property, neat and clean but the rooms are too close to each other. Commercial optimisation for the available seven acres! Staff wanting to serve but perhaps needing appropriate direction. No greeting or regard for the BonVoy tier status, perhaps since all guests must be treated equally. Finally, the property does NOT merit stay for any rate quoted in five digits per night!

The stay is really amazing. I have come with my hubby on occasion of his bday today 19/11 . We are going to have our children today evening with us for the special dinner.. The pretty girls like anjali diksha , tanishka. Reehana Bhavana are really smiling friendly to help and serve us better always .. To specially mention also smart boys like Amit Prajapathy and jeet really made our evening so enjoyable and memorable during the music evenings serving us with smiling faces and full of energy. Today morning staff like Aravind. Mr.aditya are all helpful. God bless all you youngsters with lot of zeal energy enthusiasm to make people like us feel at home and enjoy our stay at Mulberry. 😍🩷🫶👏

A beautiful property Nestled at the foothills of the Nandi Hills. On all counts, they score full marks...landscaping, amenities, service, room comfort, and activities for residents. The food served at the in-house restaurant has an array of Indian, Asian and continental cuisines. The chefs take great care to customise dishes to the guest's needs.

I am highly impressed for the professional and yet so friendly behavior of the staff. Special mention to Isha in the all day dining restaurant. She always has a smile on her face and greets customers so honestly. She also make sure that the customer is fully satisfied with the food and arrangements. Excellent work team