Keys Select by Lemon Tree Hotels, Whitefield, Bengaluru

I recently celebrated my birthday at keys select by Lemon Tree Hotel, and it was truly a wonderful experience, thanks to the amazing staff, especially Sonam, Saikat, Biplab, and Sree. From the very first call, they went above and beyond to make sure everything was perfect. They helped plan a lovely celebration with thoughtful details, from decorations to a special cake, creating such a warm and welcoming atmosphere. The team was attentive and genuinely invested in making my day unforgettable. They took care of every detail so that I could simply relax and enjoy. The room setup was stunning, and they even organized a surprise for me, which was a delightful touch. It’s rare to find such personalized and heartfelt service in hospitality, but the team here exceeded my expectations.

I quite familiar to keys hotel as often i do visit regarding business purpose. The last stay was amazing. Call received from the management earlier a day before to make my stay hassle-free. Check-in experience was smooth and well organized. They provided a well maintained newly renovated room.the reserved accommodation felt like a multi-star property. All amenities are being provided as per my requirements. The buffet served was really delicious . Therefore, my overall experience was enjoyable and property was well maintained as compared to other hotel's listed in lemon tree.

Nice hotel, hotel is in renovation but we'll maintained , lobby is good, got warm welcome from the reception team, room alloted is renovated one, its good and clean, food was nice with good spread, pool is nice with nice outer view. Kudos to keys team, thanks for making my stay a memorable one.

Iam very regular to the hotel as it’s primly located. This time I took my colleague for lunch, The food spread and service were decent. Later, we sought to be briefed on the room tariff and asked for the manager, but we were denied. ( managers are meant to meet up the client I suppose 🙄) The front desk was clueless about their bad language usage, though. Apart from that, it was adorable that the organisation had many employees with disabilities.

I felt very happy with the behavior of Sonam ..she provided mee early check-in...and Regarding cleanliness the hotel is very neat and clean ...the break fast is also very good .......................................................

The hotel was offering a budget price compared to others in the vicinity but clearly it did not justify the experience we had. Checked in at 3am and were looking for a clean space to crash into bed. however 4th floor was smelling terribly and so were the rooms. we had no option but to continue for that night. The bathroom fitting have scaling all over. Windows seems to be not cleaned for ages. The whole hotel seems very old and not maintained. Photos on websites are deceptive. On the contrary next day the staff specially Ms Sonam was very helpful and upgraded our room to 3rd floor which was much better. Breakfast was ok. I would say staff was very nice, they also let us do late checkout but property is appalling.