Tài Khoản Khách
ngày 24 tháng 2 năm 2024
My recent stay at Vallée de Bana Hotel left much to be desired, and unfortunately, my experience fell far short of expectations. Despite its purported status as a Four-Star establishment, several glaring issues marred what should have been a pleasant stay. First and foremost, the exorbitant room rate was wholly unjustified given the quality of accommodations provided. Not only was the room uncomfortable, but it also lacked basic amenities expected of a hotel of this caliber. The absence of shampoo, with only shower gel provided, was a notable disappointment and indicative of a lack of attention to detail. The breakfast offerings were abysmal, with a notable lack of quality in both the bread and viennoiseries provided. This subpar dining experience was not in line with the standards one would expect from a purportedly upscale establishment. Perhaps the most concerning issue was the lack of a backup generator, particularly given the frequent power cuts experienced during my stay. This not only inconvenienced guests but also posed a safety risk, particularly for those whose rooms were situated far from the reception area. The inability to contact reception during such instances further exacerbated the situation, leaving guests feeling vulnerable and helpless. In summary, Vallée de Bana Hotel failed to deliver on its promise of luxury and comfort. Despite the welcoming demeanor of the staff, the numerous shortcomings – from the inadequate room amenities to the lack of power backup – overshadowed any positive aspects of the stay. For those considering accommodations in the area, I would caution against placing undue trust in the purported four-star rating of this establishment.
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