Lomond Park Hotel

DO NOT STAY HERE, stay accross the road instead! Misleading photos of the room online. They only posted the photos of the room they had done up so we were lead to believe this was the one we were booking. The manager even told us they were having trouble uploading all the different room photos as their reason when we complained. We had 2 nights booked and cancelled not long after being shown our disgusting, dusting, old, outdated room but we were refused any refund even though it stated on the website "partially refundable- you will be charged the first night if you cancel after reservation". They took a good few days to respond to us after we kept inquirying about our refund and in this time they uploaded the other photos of the rooms to their site, told us we were lying and that the photos had always been posted, then stopped contact with us. Fun fact: the photos the hotel uploaded afterwards that they said we were lying about, have the exact same bed wrinkles, pillow placement, and item placement of the photos I took of the room when we complained. Its very clear that they uploaded these afterwards to get out of the refund, they might even be our exact photos we emailed them...... 🤦‍♀️ Absolutely deceitful hotel, disgusting customer service, and poor communication.

Very welcoming staff at checkin. We had a slight issue with the radiator in our room, within 5 minutes a heater was provided and within 20 minutes we were moved to another room. The room was spotless and everytime we spoke to a staff member they were lovely, the lady manager was amazing and I can’t thank her enough for making the stay pleasant for my teenage daughter. We booked on a night when the club downstairs was on. We spent the night dancing and singing in our room which anyone who has a 16 year old will know they are at an age when they want to go clubbing but aren’t old enough. The music kept her occupied and giggling for hours. Would definitely stay again

Great stay, really comfortable room and atmosphere. Kelly and the staff made me feel more than welcome and were very accommodating during my stay. I would defiantly recommend if you're looking for somewhere to stay in the area, uou won't be disappointed

Very good stay , comfort stay , comfy pillow , good shower and best bed . Very good stay and good food in lounge. Staff very accomodating and good people . Stayed for 2 nights and the best part is glen roy bar as we had a fabulous time. Good entertainment

I had a wonderful stay , they upgraded my room and stay was best. Comfy bed and pillows what you need. Very good shower facilities and overall very good stay. Staff very helpful and always ready to help. Tried food in their lounge which was really awesome. Will recommend it.

I went with my wife and the stay was really good. The bed was really good and comfortable , the pillow were really good. I must say that they have invested in bedding and bathroom in thus hotel. Really good and comfortable stay. We went down for dinner in the restaurant and really food was wonderful. Butter chicken we tried and fish and Chios were best.

We were here with friends and stayed in the hotel. Accommodation wise were thinking would be average but being hones very comfy bed , very comfy pillows and showers were beautiful. Very nice stay with nice selection of color on the wall. Staff was really very nice. Food was really good. Do try Butter chicken here very nice and best i had

Good food and best service. Fish and Chios plus chicken tikka butter masaka was really tasty. Never beli6that such a good Indian food we will get in small town of balloch. Drinks we ordered and had a lovely time. We played dart in the glenroy bar and had a lovely time. Loved the service

Friendly staff, comfortable and clean room. Recently upgraded bathroom, very nice. Can't expect anymore from 2 star hotel, very good price for what we got.