Swiss-Belhotel Balikpapan

Các đánh giá Swiss-Belhotel Balikpapan

Swiss-Belhotel Balikpapan

Ocean Square, Jl. Jenderal Sudirman, Balikpapan, East Kalimantan, 76113, IndonesiaXem thông tin khách sạn
Swiss-Belhotel Balikpapan
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

9.0/10
Tuyệt Vời
106 đánh giá
Đánh giá đã xác thực
Vị trí9.2
Trang thiết bị8.9
Dịch vụ9.0
Vệ sinh9.1
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Sắp xếp theo:
Tất cả đánh giá(106)
Đánh giá tích cực(103)
Đánh giá có ảnh/video(18)
Thời gian lưu trú tuyệt vời!(18)
Dịch vụ tuyệt vời(12)
Tầm nhìn ra biển tuyệt vời(11)
Sạch và gọn gàng(10)
Phòng tuyệt vời(8)
Gần khu vực mua sắm(6)
Vị trí thuận tiện(6)
Tuyệt vời khi đi công tác(5)
Đánh giá tiêu cực(3)
Người Dùng Ẩn Danh
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 3, 2024
Khách đi công tác
41 đánh giá
7.0/10
Đăng tải vào 3 thg 4, 2024
Hotel location is good, in the city centre. This is my second time staying at this hotel and got a little disappointed as the hotel is wearing down.. bedsheets are old, towels are yellowish.
Dịch
Phản Hồi Từ Khách Sạn: Dear our valued guest,Thank you for your review on us. We do apologize for the inconvenience event during your stay in Swiss-Belhotel Balikpapan. We are really appreciate your advices and critics so we can improve our quality of service and facilities. We have delivered your comment to our department concerned so we can find the solution. We do hope we can give better service in the future.Regards,Swiss-Belhotel Balikpapan
Dani
Suite Đặc Biệt
Lưu trú vào thg 5, 2025
Một mình
4 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 1 thg 7, 2025
Good hotel and service for the price
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Warmest Greeting from Swiss-Belhotel Balikpapan..Thank you for taking the time to share your feedback. We’re very pleased to hear that you enjoyed our hotel and found our service to be a good value for the price.It was a pleasure to have you with us. We look forward to welcoming you back on your next visit.Warm regards,Swiss-Belhotel Balikpapan
YIK SOON
Phòng Suite kinh doanh
Lưu trú vào thg 8, 2024
Khách đi công tác
47 đánh giá
6.0/10
Đăng tải vào 16 thg 9, 2024
Electricity cut off for 5times in a night, terrible.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr Yik SoonThank you for your review on us. We do apologize for the inconvenience event during your stay in Swissbelhotel Balikpapan. We are really appreciate your critics and advices for better us in the future. We have conveyed your concerned to our internal department so we will find the solution for the issue. Once again, we do apologize for the inconvenience.Regards,Swiss-Belhotel Balikpapan
Lee
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 2, 2024
Khách đi công tác
5 đánh giá
6.0/10
Đăng tải vào 19 thg 3, 2024
Location - a long walk to the main road via a Balikpapan Ocean Square mall which is quite outdated and poorly maintained. Room as well as the hotel in general needs upgrading as it is quite aged.
Dịch
Phản Hồi Từ Khách Sạn: Dear our valued guest,Thank you for your review on us. We do apologize for any inconvenience event happen during your stay in Swiss-Belhotel Balikpapan. We have delivered your comment to our managemet about the building maintenance so we can find the solutions. We are really appreciate for your critics and advices so we can make improvement in service and facilities. We do hope we can give better service in the future.Regards,Swiss-Belhotel Balikpapan
Effendy S
Phòng Superior Deluxe có Giường cỡ Queen
Lưu trú vào thg 1, 2024
Khách đi công tác
16 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 2 thg 2, 2024
Overroll good
Dịch
Phản Hồi Từ Khách Sạn: Dear our valued guest,Thank you for your review on us. We are glad that you have a good experience during your stay in Swiss-Belhotel Balikpapan. We are really appreciate for your critics and advices so we can improve our quality of service and facilities. We do hope we can serve you better in the future.Regards,Swiss-Belhotel Balikpapan
Người Dùng Ẩn Danh
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 3, 2024
Cặp đôi
48 đánh giá
10/10
Nổi Bật
Đăng tải vào 4 thg 4, 2024
Very good place! and also food was good I like this place really
Dịch
Phản Hồi Từ Khách Sạn: Dear our valued guest, Thank you for your review on us. We are glad that you have a wonderful experience during your stay in Swiss-Belhotel Balikpapan. We are really appreciate for your critics and advices so we can improve our quality of service and facilities. We do hope we can serve you better in the future. We are waiting for your next stay. Regards, Swiss-Belhotel Balikpapan
Aslam Kader
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 2, 2023
Khách đi công tác
1 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 18 thg 3, 2023
Location was good. Next to a mall. Mall was pretty much empty tho. Room was okay as I stayed only for one night. Might have to give a little bit attention on the floor carpet. There's some strangr smell once you reach your floor. Breakfast option was good. Overall for the price I paid, it was a good choice for business travellers.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr AslamThank you for giving your kind review to us. We apologize for the inconvenience event during your stay with us. Your comment about floor carpet and smell has already being delivered to the department concerned so we can make improvement. We do hope we can serve you better in the future. Regards, Swiss-Belhotel Balikpapan
Tài Khoản Khách
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 7, 2023
Nhóm bạn
12 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 29 thg 8, 2023
Brief overnight stay. Everything was fine. The room was comfortable and spacious. The balcony and sea view was a bonus. Nice big shower in the bathroom but no hand towels. Wi-Fi was good but required a different log-in when outside the room. In the common areas, the gym was good and pretty well equipped. The covered pool was a bit small and random. Unfortunately we had to skip breakfast as we had a very early flight to catch.
Dịch
Phản Hồi Từ Khách Sạn: Dear our valued guest,Thank you for your review on us. We are glad that you have a wonderful experience during your stay in Swiss-Belhotel Balikpapan. For several things you have mentioned, we do apologize for the inconvenience event. Your critics have been delivered to the department concerned. We do hope we can give a better service in the future.Regards,Swiss-Belhotel Balikpapan
JESSY
Phòng Superior Deluxe có Giường cỡ Queen
Lưu trú vào thg 7, 2024
Khách đi công tác
15 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 8 thg 9, 2024
everything is good
Dịch
Phản Hồi Từ Khách Sạn: Dear Our valued guestThank you for your review on us. We are so glad that you got a wonderful experience during your stay in Swiss-Belhotel Balikpapan. We appreciate your critics and advices for our improvement in service and facilities. We do hope we can give better service in the future.Regards,Swiss-Belhotel Balikpapan
Tài Khoản Khách
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 4, 2023
Khác
1 đánh giá
4.5/10
Đăng tải vào 5 thg 5, 2023
I was lucky enough to be able to check in early at Swissbell hotel. However, despite requesting a room with a sea view, I was given a room with a view of an unsightly building. I have stayed at Swissbell numerous times before and have always enjoyed the sea views. On my latest trip, I decided to stay at Swissbell once again hoping for a sea view, but unfortunately, I did not get it. Consequently, my experience at Swissbell hotel was similar to staying at a 1-star hotel in the middle of the city. Regarding the room condition, I believe it's time for the hotel management to replace the carpet as it emits a musty smell. Additionally, the air conditioner was leaking, causing water to seep down to the floor in front of the bathroom's door. I decided to extend my stay for one more night, but the cleaning service failed to show up to clean my room on the second day. I had to call the reception twice to get my room cleaned. A 4-star hotel should demonstrate its quality through its service, ensuring customers have a pleasant stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear our valued guestThank you for giving us your review. We do apologize for any inconvenience event during your stay in Swiss-Belhotel Balikpapan. Regarding to your request for sea view, as for your information, all requests will be subject to availability. Thus, your request will be adjusted to our room availability. Otherwise, we do apologize for the inconvenience event. We hope we can make improvement in the term of service quality and facilities in the future.Regards,Swiss-Belhotel Balikpapan
VANAN
Phòng Superior Deluxe Twin
Lưu trú vào thg 12, 2024
Khách đi công tác
16 đánh giá
10/10
Nổi Bật
Đăng tải vào 12 thg 1, 2025
Good stay
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Vavan, Thank you for leaving your wonderful feedback! Costumer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experience during stay with us. We apreciate your review and look forward welcoming you in the future. Best Regards, Jimmy Carter Front Office Manager
Người Dùng Ẩn Danh
Phòng Superior Deluxe có Giường cỡ Queen
Lưu trú vào thg 6, 2023
Nhóm bạn
76 đánh giá
5.5/10
Đăng tải vào 27 thg 7, 2023
Bathroom towels smells awful. Blanket also smells awful too. 😖
Dịch
Phản Hồi Từ Khách Sạn: Dear Our valued guestThank you for your review. We do apologize for your inconvenience event during your stay in Swiss-Belhotel Balikpapan. We are really appreciate for your critics and advices so we can improve our quality of services and facilities. We have already conveyed your review to our department concern so they can find a solution. We do hope we can give a better service in the future.Regards, Swiss-Belhotel Balikpapan
Hi.arja
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 2, 2023
Khách đi công tác
47 đánh giá
6.0/10
Đăng tải vào 25 thg 3, 2023
Room was oke, but breakfast taste was not delicious at all. Good for sleep not for foods
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr ArjaThank you for your kind review on us. We do apologize for any inconvenience event during your stay with us. Your critics have been delivered to our department concerned. We hope we can improve our quality of service and facilities. Meanwhile, we do hope we can serve you better in the future.Regards,Swiss-Belhotel Balikpapan
Người Dùng Ẩn Danh
Phòng Superior Deluxe có Giường cỡ Queen
Lưu trú vào thg 9, 2023
Cặp đôi
76 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 14 thg 11, 2023
Thanks, it was very great experience.
Dịch
Phản Hồi Từ Khách Sạn: Dear our valued guest, Thank you for your review on us. We are glad that you got wonderful experience during your stay. We are really appreciate your critics and advices so we can improve our quality of service and facilities. We are waiting for your next stay. Thank you.Regards,Swiss-Belhotel Balikpapan
Nabila Atika Adzra
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 12, 2022
Khách đi công tác
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 16 thg 1, 2023
Amazing!!
Dịch
Phản Hồi Từ Khách Sạn: Dear our valued guest, Thank you for giving us a review. We are really appreciate for your review, so we can improve our quality of service and facilities. We thank you for sharing the photo with us. We hope we can serve you better in the future. Regards, Swiss-Belhotel Balikpapan