JAPA Suites & Villas

Glad to be back at the familiar JAPA Suites and Villas. Was greeted with Welcome Drinks upon arrival. Service from the staff was impeccable. However, cleanliness in the room can be better. Spotted a roach hiding into the gap under the wall separating the bedroom and toilet on the first night (probably due to fogging). Breakfast was good. E-butler on Whatsapp was very responsive. Location was good.

Exceptional Service, Delicious Breakfast, but Bathroom Odor an Issue I recently stayed at this hotel and was very impressed with the level of service provided. The staff were friendly, attentive, and always ready to assist with any requests. The room was spacious and well-equipped with all the necessary amenities, making my stay quite comfortable. One of the highlights of my stay was the breakfast. It was great and delicious, offering a wide variety of options to suit all tastes. The quality of the food was excellent, and it was a perfect start to each day. However, I did encounter an issue with the bathroom. There was a noticeable smell coming from the toilet, which was quite unpleasant. Despite informing the staff, the problem persisted throughout my stay. This was a bit disappointing and affected the overall experience. If the bathroom odor issue can be addressed, this hotel would certainly be a top choice due to its excellent service, comfortable accommodations, and fantastic breakfast. I hope management takes steps to resolve this problem for future guests.

Stuff was so nice friendly . Hotel was wonderful. We wanna come back again,