Troppo Zone Puri Rama Resort Kuta

Hotel yg terworth it di tengah² harga yg tinggi ketika long weekend. THANKS

The most terrible place for stay. they named a puri rama *RESORT* Dont put RESORT name if there is nothing. 1 old guy with caps in the reception was not friendly very rude, the room door is unsecured and always got stuck, no wifi in the room no place for charge the phone only 3 plug for television and if I want to charge the phone need to remove one of them and far from the bed and no bathroom amanities as it's mantion, 3 light in the room was broken not change, room&bathroom very dirty and I ask for a new towel and the reception said only 2 days one time we can provide a new towel. Pool there is only 3 broken sunbed! I saw from booking online picture this is the good hotels in the legian that's way I paid for full one week but the RESORT looks nothing like the picture. I observed all the guests who gave honest feedback or gave one star and they (the resort) should improve, but they instead seemed to blame back in the comments. I don't know how the GM or Manager manage this RESORT like that

Very dirty, very rundown, very noisy. Blood stains on the bed sheets. No mattress protector. Bathroom filthy, wardrobe and cupboard door hanging off. 3 lights bulbs were out. Smashed window. Unacceptable condition no matter how cheep the hotel is. Did not feel safe as for somereason there were 4 different locks on the door. We originally booked for 3 nights but we left after the first night it was that bad. Location -15 mins walk to beach I guess the only good thing was they refunded us our last 2 nights as we didn't stay.