Villa Bugis Seminyak

I'll let the pictures tell the story. This is how it looked on checkin UNKEPT, BLACK MOULD, FILTH AND IT STANK ! My family had the whole place, every room reeked of mould and was grubby. A HEALTH HAZARD ! Could not wait to leave ! Greeted by staff barefoot & in filthy clothes. Would give a Zero if I could !

The villas are located about 20 minute walk from Eat Street. The staff were warm and friendly and also very helpful in attending to our needs [eg. ordering taxis etc]. Breakfast was also very nice. Villas are reasonably priced for the end of January.

My husband and myself stayed in Villa Arjuna for a week and absolutely loved it. The villa and garden were gorgeous - like an oasis. In a great location, very close to Kayu Aya. The villa was cleaned efficiently and well, the breakfasts were fantastic, and mosquito coils were lit (didn’t actually see any mossies). And all the staff were simply fantastic - nothing was too much trouble. Absolutely lovely staff. This was our second stay with Villa Bugis and won’t be our last. We had a great holiday - thank you to all.

Second time staying with Villa Bugis from 14-21 October 2024. A perfect holiday once again. A wonderful location. From Villa cleanliness to staff attentiveness, we could not wish for more in a holiday. No request was too great. The breakfasts were first class. Our only job was to relax and enjoy. We will be staying with Villa Bugis for our next trip to Bali !!

Stayed at VILLA CINTA A few issues which appeared to get resolved when brought to the attention of staff; noisy hotel staff next door after 10pm and construction of villa nearby which had workers working at odd hours, staff not double locking main door after leaving. Pool chlorinated during day- visible and jets/waterfall turned off. Felt sorry for fish without aeration from waterfall on alot of occasions.

We "stayed" in Villa Bugis (Alam) in Seminyak on a family trip last month. While the pictures looked great on their website, when we checked in we found the villa rooms to be worn out and dated. The a/c in the rooms wasn't effective either. On hot and humid nights in Bali, one would really feel the lack of proper air conditioning. That was, however, not too much of a problem for us. We didn't expect this villa to be a luxury, 5-star stay. It was ok so far. Then in the evening, the situation changed altogether. We found a live snake outside one of the bedrooms in the sitting area. With two children in our family, we thought this was not something we could accept. We didn't know if the snake was venomous or not, but who wants to find out. We immediately called the villa staff to let them know we would be leaving right then. We asked for a refund of our stay. The response was truly disappointing. No checking to see if everyone was ok, no follow up call or text, just a terse "we'll discuss further tomorrow". We did leave the villa the same night and moved into a hotel nearby. The next day, we got a cold reply from the management, refusing any refund, hiding behind terms and conditions. Can you reasonably expect a villa property to be free from potentially deadly reptiles? I guess in their view, not.