Jl. Mertanadi No.29, Kerobokan Kelod, Kec. Kuta Utara, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaXem thông tin khách sạn
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Đánh giá của khách
2.6/5
40 đánh giá
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Đánh giá đã xác thực
Vị trí2.9
Trang thiết bị2.5
Dịch vụ2.6
Vệ sinh2.5
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Tất cả đánh giá(40)
Đánh giá tích cực(3)
Đánh giá có ảnh/video(11)
Đánh giá tiêu cực(37)
Qlob
Biệt thự phòng ngủ Deluxe
Lưu trú vào thg 4, 2024
Một mình
29 đánh giá
1.5/5
Đăng tải vào 29 thg 4, 2024
Needed a place to stay for the afternoon before catching a flight for the afternoon so I looked for the cheapest villa with private pool around me and ended up there. So laughable...worst place I ever stayed at. I thought it was a hidden camera show at first 🤣
Everything is completely decaying, like Chernobyl decaying, like a dead town. Holes in the floor, rubbish everywhere, grass not cut, dirty bathroom. There were two staff lying by the pool of my villa, smoking cigarettes when I took the villa 🤣🤣🤣 No idea how this place is still open and operating
Dịch
6/9
Tài Khoản Khách
Biệt thự phòng ngủ Deluxe
Lưu trú vào thg 6, 2024
Một mình
4 đánh giá
1.0/5
Đăng tải vào 1 thg 7, 2024
I recently stayed at a villa in Bali and was appalled by the experience. Despite the promising photos and descriptions online, the reality was far from satisfactory.
Cleanliness:
The villa was shockingly dirty. Upon arrival, we were greeted with an overwhelming stench of mold and mildew. The floors were sticky, and the bathrooms were filthy, with hair and grime in the sinks and showers. The bedding had visible stains, and it was clear that the linens hadn't been changed. The kitchen was a disaster, with dirty dishes left in the sink and a refrigerator that smelled foul. This level of neglect is completely unacceptable for any accommodation, let alone one that is supposed to offer a luxurious experience.
Staff Behavior:
The staff's behavior was equally disappointing. They were unprofessional and unaccommodating, showing a complete lack of interest in their guests' comfort. Requests for basic services like clean towels or fresh linens were met with rude responses and significant delays. One staff member even had the audacity to raise their voice when we pointed out the issues with cleanliness. Their dismissive and hostile attitude made the stay even more unbearable.
Overall Experience:
The combination of poor cleanliness and unprofessional staff behavior made our stay at this villa a nightmare. We felt uncomfortable and unwelcome throughout our visit. I strongly advise anyone considering this villa to look elsewhere. There are plenty of beautiful and well-maintained accommodations in Bali with courteous and professional staff. Save yourself the frustration and disappointment and avoid this villa at all costs.
Dịch
Người Dùng Ẩn Danh
Biệt thự phòng ngủ Deluxe
Lưu trú vào thg 8, 2023
Người đi công tác
10 đánh giá
3.2/5
Đăng tải vào 19 thg 8, 2023
Location wise is ok.
Need more improvements to increase the cleanliness and provide more amenities (drinking water, hair dryer, etc.)
Dịch
Aresso
Biệt thự phòng ngủ Deluxe
Lưu trú vào thg 6, 2023
Vợ chồng
15 đánh giá
1.7/5
Đăng tải vào 15 thg 6, 2023
Hugely disappointed upon arrival. Room is not like in the pictures. What a wasted opportunity as the villa is actually beautiful but just no longer maintained and clean.
Dịch
ElenaEnchantix23
Biệt thự phòng ngủ Deluxe
Lưu trú vào thg 8, 2023
Vợ chồng
14 đánh giá
1.0/5
Đăng tải vào 20 thg 8, 2023
The worst hotel ever! Dirty, old, the photos are fake and photoshop. We were disappointed and left it the next day, nobody returned money for the rest days though we tried. I guess the place is about to shut down and the owner doesn’t care about the image and reputation of the place but just to make extra easy money before closing(
BAD EXPERIENCE STAY HERE, KULKAS GA ADA, kamar mandi kran nya bocor, kompor ga bener, semua ga ada yg bener deh MENDING JANGAN STAY DSINI kata gua mah 🥲🥲 karyawan judes semua kaya males 😂
Dịch
Yedexin339
Biệt thự phòng ngủ Deluxe
Lưu trú vào thg 8, 2023
Du lịch cùng bạn bè
9 đánh giá
2.7/5
Đăng tải vào 13 thg 8, 2023
大堂昏暗,登記入住就一個工作人員,平價原因就是別墅殘舊,優点就是地方寬闊,泳池夠大。
Dịch
Tài Khoản Khách
Biệt thự phòng ngủ Deluxe
Lưu trú vào thg 9, 2022
Du lịch cùng bạn bè
2 đánh giá
2.2/5
Đăng tải vào 27 thg 9, 2022
관리가 전혀 안되어있습니다. 주방에는 사용을 안해서 모기가 엄청 많고 커피포트에는 물을 끓일수 없을만큼 더럽습니다. 하지만 사진으로는 멋지게 나옵니다 풀빌라에 가격이 저렴하지만 두번은 가지 않을거 같네요
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Khác
1.0/5
Đăng tải vào 28 thg 10, 2024
booked and paid with confirmation through agoda. Arrive at the property, the staff said its full booked, the staff asking to contact agoda to get full refund. So silly, talked with the manager even doesn’t get any result. Hands gave up. Be careful, this is not the first time happened. it happens many times as the staff said. unlucky if you can’t get your money back. because its refundable.
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Gia đình
1.0/5
Đăng tải vào 27 thg 9, 2024
Bed bugs and mould in every mattress, beware! Please don’t make the same mistake we did, arriving at 3am to an uninhabitable villa with 3x kids. We were forced to find another hotel at 3am and manager Richard Pak refused to provide a refund. Things the worst Bali hotel/ Villa experience we’ve had after many years coming to Bali. I have photos and videos of the bed bugs crawling over the mattress if you want to see 🤯
Dịch
Tài Khoản Khách
Lưu trú vào thg 6, 2024
Khác
1.0/5
Đăng tải vào 19 thg 6, 2024
WOULD NOT RECOMMEND TO STAY HERE AT ALL**WARNING DO NOT BOOK TO STAY YIU WILL REGRET IT** There is nothing luxurious about these villas . Websites are falsely advertising these villas. Photos are like 10 years + old, so out of date. The owner is a THIEF & should be ashamed of himself. Place was unbearable to stay in & refund was refused. Nobody could stay here the smell was disgusting & bloody hell hole. DO NOT WASTE YOUR MONEY STAYING HERE.
Dịch
Tài Khoản Khách
Lưu trú vào thg 6, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 19 thg 6, 2024
We loved our stay. We booked a 1 Bedroom Deluxe Villa. Our room number was 219, it was about a 2 minute walk from the lobby and seemed like the furthest away from the lobby. It was very peaceful and quiet and we didn't really hear any other guests. We had free wifi, where you connect to a hotspot and then are asked to log in. It was great that it was all provided rather than having to ask for the wifi details. At night, you will find tiny lizards frogs outside, mostly due to the humidity at night, I was also lucky enough to meet a little cat which was scared but I was able to feed it and give it a bit of a pat. The staff were beautiful and always ready to assist with any questions and directions. It's about a 15 minute walk to Seminyak Square, which we found very easy to do even through the heat. There a Circle K (convenient store) as well as on the corner of sunset boulevard there was a small supermarket, burger king and pizza hut. We would definitely recommend this hotel.
Dịch
Tài Khoản Khách
Lưu trú vào thg 5, 2024
Khác
1.0/5
Đăng tải vào 31 thg 5, 2024
An absolute disgrace. Filthy dirty, old and run down. We checked in and then straight back out again. Uninhabitable. Refused to refund our money. This place is a scam avoid ar all costs. The staff will avoid you once you gave checked in so they don't have to deal with complaints, obviously well versed in this. Management/owner is based in Jakarta so will just take your money and run. Avoid avoid avoid!!!!
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Khác
1.0/5
Đăng tải vào 14 thg 3, 2024
Pillow cases were grey not white and stained, no aircon in one of the villa rooms - to top it off the power in the villa with the aircon that 5 of us crammed into for a night cut off at 2am and wasn’t fixed until after 2pm but yet still no aircon - the manager refused to move us villas or give us a refund. We left to endure our children were comfortable