The Crystal Luxury Bay Resort Nusa Dua

Các đánh giá The Crystal Luxury Bay Resort Nusa Dua

The Crystal Luxury Bay Resort Nusa Dua

Jl. Bypass Ngurah Rai Jl. Puri Mumbul Permai No.88, Benoa, Kec. Kuta Sel., Kabupaten, Badung Regency, Bali, Province of Bali, 80363, IndonesiaXem thông tin khách sạn
The Crystal Luxury Bay Resort Nusa Dua
The Crystal Luxury Bay Resort Nusa DuaThe Crystal Luxury Bay Resort Nusa DuaThe Crystal Luxury Bay Resort Nusa Dua
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Đánh giá của khách

6.6/10
49 đánh giá
Đánh giá đã xác thực
Vị trí6.8
Trang thiết bị6.1
Dịch vụ7.1
Vệ sinh6.4
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Tất cả đánh giá(49)
Đánh giá tích cực(37)
Đánh giá có ảnh/video(14)
Độ sạch sẽ trung bình(13)
Thời gian lưu trú tuyệt vời!(12)
Nhân viên thân thiện(8)
Đánh giá tiêu cực(12)
smiling
Family Loft Suite có Jacuzzi
Lưu trú vào thg 12, 2022
Gia đình
1 đánh giá
2.0/10
Đăng tải vào 16 thg 1, 2023
Đây là lần đầu tiên tôi đưa ra đánh giá không tốt, và cũng là khách sạn tồi tệ nhất mà chúng tôi từng ở. Trên giường có hai phân chuột, vòi nước bị gỉ và cả căn phòng có mùi mốc! Máy điều hòa kêu cót két như máy kéo, cuối cùng gõ hai lần, đình công! Bữa sáng không ngon và có nhiều ruồi! Bể bơi vô cực và phòng tập thể dục đều bị hỏng và đóng cửa! Bể bơi ở tầng một bẩn, hầu như không có ai bơi trong đó! Tôi đã đăng ký để thanh toán, nhưng tôi không thể hủy
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rixwan
Phòng Deluxe Nhìn ra Vịnh
Lưu trú vào thg 1, 2025
Vợ chồng
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 12 thg 2, 2025
Exceptional Stay in The Crystal Luxury bay resort! I recently had the pleasure of staying at this incredible hotel, and I must say it exceeded my expectations in every way! The hotel's photos don't do it justice - the lobby, staff greetings, and overall ambiance are truly impressive. The staff members are remarkably friendly, polite, and attentive, providing top-notch service that makes you feel valued. The hotel's bay view is breathtaking, offering a serene atmosphere perfect for relaxation. One of the highlights of my stay was the spa - incredibly affordable and absolutely divine! I highly recommend treating yourself to a session (or two!). Considering the exceptional quality and service, I believe this hotel is significantly underpriced. I would return in a heartbeat if I ever visit Bali again. If you're looking for a fantastic stay, look no further! 5/5 stars
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr.RixwanThank you so much for this wonderful review! We are so happy to hear that your stay at The Crystal Luxury Bay Resort exceeded your expectations. 😊 Your comments about our staff, bay view, and spa really mean a lot to us. We will continue to strive to provide the best service to make our guests feel at home. We look forward to welcoming you back to Bali in the future. Thank you for your recommendation and 5-star rating! 🙏🌟Best regard,
OllaE
Phòng Deluxe Nhìn ra Hồ bơi
Lưu trú vào thg 11, 2024
Người đi công tác
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 11 thg 12, 2024
Best Hotel to stay with wonderful outdoor view while you can enjoy your breakfast. Feel wonderful!
Dịch
Sam HK
Phòng Deluxe Nhìn ra Hồ bơi
Lưu trú vào thg 12, 2024
Người đi công tác
3 đánh giá
2.5/10
Đăng tải vào 1 thg 2, 2025
Inefficient management and service
Dịch
n0munb
Phòng Deluxe Nhìn ra Hồ bơi
Lưu trú vào thg 8, 2024
Người đi công tác
8 đánh giá
5.0/10
Đăng tải vào 9 thg 9, 2024
very dirty and very old no service
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for taking your valuable time to share your experience. We truly regret to learn about the shortfalls in facilities that you have at our while staying at our hotel. There are definitely areas of improvement and please be assured that we have addressed your comments with our team internally to ensure that and to be better in the future Thank you once again for sharing your comments and we look forward to hopefully welcoming you back again and make a good experience with The Crystal Nusa Dua Bali. Yours sincerely,
Hairulmizan
Suite Jacuzzi hướng hồ bơi
Lưu trú vào thg 1, 2025
Vợ chồng
1 đánh giá
4.0/10
Đăng tải vào 25 thg 2, 2025
they do not read my special request for my wife birthday decoration
Dịch
Tài Khoản Khách
Family Loft Suite có Jacuzzi
Lưu trú vào thg 6, 2024
Gia đình
1 đánh giá
2.0/10
Đăng tải vào 16 thg 7, 2024
Not safe for kids, external back doors don’t lock, place is old and cleanliness is not upto standard
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for taking your valuable time to share your experience. We truly regret to learn about the shortfalls in facilities that you have at our while staying at our hotel. There are definitely areas of improvement and please be assured that we have addressed your comments with our team internally to ensure that and to be better in the future Thank you once again for sharing your comments and we look forward to hopefully welcoming you back again and make a good experience with The Crystal Nusa Dua Bali. Yours sincerely,
Talha Shaffi
Phòng Deluxe Nhìn ra Hồ bơi
Lưu trú vào thg 8, 2023
Vợ chồng
21 đánh giá
6.5/10
Đăng tải vào 30 thg 9, 2023
Not a good choice for honeymoon couples. The rooms are good but the toilet are not clean. The shower, handwash area are extremely rusty. Not a 5 star hotel at all.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for taking your valuable time to share your experience. We truly regret to learn about the shortfalls in facilities that you have at our while staying at our hotel. There are definitely areas of improvement and please be assured that we have addressed your comments with our team internally to ensure that and to be better in the future Thank you once again for sharing your comments and we look forward to hopefully welcoming you back again and make a good experience with The Crystal Nusa Dua Bali. Yours sincerely,
Tài Khoản Khách
Family Loft Suite có Jacuzzi
Lưu trú vào thg 1, 2024
Gia đình
12 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 25 thg 2, 2024
The staff at the reception are very courteous and helpful notably one lady 'Ayu'. The restaurant or housekeeping is perhaps understaffed - I am not sure since we had to remind through the front desk that the plates and cutlery needed clean up after the room service was ordered. The aesthetics of the hotel are excellent but some maintenance in form of facelift is perhaps due. The property boosts beautiful swimming pools and gentle soothing tropical traditional music offering a very warm welcoming feeling. The family room which we opted for is large and spacious with large 2 single beds, a large king bed and a nice private jacuzzi. The restaurant has a decent choice of western and asian breakfast options with decent choice for vegetarians too. The hotel had kept ready breakfast boxes upon our request for us at 5:30 am since we had an early morning flight to catch. We felt this is a good sign of hospitality which other bigger brand hotels should also follow in other destinations.
Dịch
Phản Hồi Từ Khách Sạn: Dear, Thank you for staying at The Crystal Luxury Bay Resort Nusa Dua Bali and for sharing your wonderful experience with fellow travelers. We look forward to welcoming you back in the near future. Yours sincerely, Management of The Crystal Luxury Bay Resort Nusa Dua Bali.
Tài Khoản Khách
Suite Jacuzzi hướng hồ bơi
Lưu trú vào thg 6, 2023
Vợ chồng
1 đánh giá
4.0/10
Đăng tải vào 1 thg 8, 2023
The staff are nice and the breakfast is quite good. Location wise, it's in Nusa Dua but far away from any attractions or nice restaurants. The biggest problem is the cleanliness. This place is ABSOLUTELY filthy :( We complained and they upgraded our room, but even the new room was dirty. I'll never stay at this hotel again and will not recommend it to anyone!
Dịch
Wellington
Phòng Deluxe Nhìn ra Hồ bơi
Lưu trú vào thg 6, 2023
Vợ chồng
2 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 29 thg 7, 2023
Hotel is located in a strategic location in Nusa Dua and nearby the airport. Breakfast menu is good and staff are all very friendly. Hope to book this hotel again. The pool was nice, loved our stay.
Dịch
Người Dùng Ẩn Danh
Phòng Deluxe Nhìn ra Hồ bơi
Lưu trú vào thg 4, 2023
Du lịch cùng bạn bè
12 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 4 thg 7, 2023
Love everything about this hotel. View from our corridor is just amazing. Breakfast is also great with multiple choices. Recommend totally!! Visited rooftop. Got closed pool but can see amazing scenery from there.
Dịch
Người Dùng Ẩn Danh
Suite Jacuzzi hướng hồ bơi
Lưu trú vào thg 7, 2023
Gia đình
2 đánh giá
7.0/10
Đăng tải vào 28 thg 8, 2023
Big hotel. Spacious room, but very dirty. We have to asked them to clean again. There’s jacuzzi but the water very very cold. There’s also rooftop pool, i swim there while watching sunset so beautiful and peaceful. The breakfast is so so, limited choices but the taste is pretty good
Dịch
Stella
Phòng Deluxe Nhìn ra Hồ bơi
Lưu trú vào thg 5, 2023
Một mình
12 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 25 thg 8, 2023
Fairly good first time experience. Location is reasonably acceptable. Staff are friendly and helpful. Thank you.
Dịch
Tài Khoản Khách
Phòng Deluxe Nhìn ra Vịnh
Lưu trú vào thg 6, 2024
Du lịch cùng bạn bè
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 9 thg 7, 2024
Thank you 🤩
Dịch
Phản Hồi Từ Khách Sạn: Dear, Thank you for staying at The Crystal Luxury Bay Resort Nusa Dua Bali and for sharing your wonderful experience with fellow travelers. We look forward to welcoming you back in the near future. Yours sincerely, Management of The Crystal Luxury Bay Resort Nusa Dua Bali.