Tài Khoản Khách
6 tháng mười một, 2023
I had a meeting at the Ibis Hotel Denpasar, it was hot in the meeting room, the AC wasn't working properly, when I had dinner at the restaurant the AC wasn't on either, it felt very hot during dinner. When we were having dinner we saw rats in the smoking area, we moved to an indoor restaurant and there were rats walking around. I complained to the hotel staff but there was no response. I stayed in room 208, in general the room was good, the AC in the room was a little less cold, the shower light in the bathroom was off, and there was stagnant water that couldn't get into the floor drain because the slope was not appropriate. Breakfast was good, only I saw there was a bucket because there was a leak at several points. This is an international hotel. Need to improve for batter services
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