Bali Beach Hotel & Village

We arrived late evening to be checked in by a disinterested and unwelcoming receptionist who kindly carried our case the 105 steep steps to our room. (I booked the "Mountain View" room but didn't realise it was halfway UP a mountain)! This was after he offered us some leftover food in a drab and dated dining room, reminiscent of a 1970's school canteen. It was not until the following morning that the full horror of the bathroom became apparent. We shared the shower with many different cultures ie, mould, grime, slime and dirt. It was impossible to contain the water in the shower so you had to step out into an inch of urine stinking water. Having worked in the catering profession for very many years I'm reluctant to criticise because I know what the challenges are but the food on offer was poor, with little observance to food safety measures. The"hot" food was displayed and held at an unsafe, lukewarm temperature for the duration of service. I noticed some foods appeared the next day in different guises which is also an absolute No No! Having selected from the buffet we opted to sit outside where the view across the bay was beautiful. Once finished, guests were expected to clear their own table and scrape plates etc. (again, taking me back to my schooldays)! while "waiters" stood around in groups or stood looking at their phones. The walkways and thoroughfares between the dining areas were dirty and scruffy. Then, alas by day three, my husband could not move after a night of diarrhoea and vomiting. So I decided enough was enough and found alternative accommodation which was beautiful, but at an extra expense of 350 EUR for the remainder of our holiday. Quite honestly, I would have paid 1000 EUR to get out of that filthy dump. The over all standard of this "hotel" was very bad with overflowing bins & rubbish sacks, and plant pots stuffed with litter and fag ends. There was no sense of pride and a total disregard to guests. Please don't be fooled by the beautiful photographs like we were.

Amazing hotel. Especially the Beach bar. Although this is an extra charge,Suleman made our stay so special.Fresh ingredients in cocktails and cold beers at all time! He is amazing, catered for our every need, went above and beyond to make our stay amazing. Thank you! Will definitely return

perfect! especially the beach bar employee Suleiman! warm, kind, helpful! Thank you! The location is perfect, the food is delicious, the mountains are around. I would like to come back here again. Service is good. There is an opportunity to travel around the island

The village itself is (even before the main season) one of the worst places imaginable: building sites everywhere, rubbish strewn everywhere, Russian tourists everywhere, whichever restaurant you elect to eat has the same ghastly mass produced nonsense. Fresh food is rare, fish is often frozen and old. Noise pollution from karaoke bars til the early mornings. Parking non existent. The environment in Crete - and Bali especially - is severely overstretched and polluted.

Amazing location for a trip away with friends or family! Super friendly people, great food and accomodation! Beach super clean and Suleyman at the beach bar from Bali Beach Sofia Village looks after his guests with care!! Best cool beer in town! Highly recommend! Will return soon! Xxx

Having read some terrible reviews and have gone with an open mind . Arrived this evening and as I have mobility issues asked for a room suitable for my requirements to enjoy my stay bye mail . Was greeted by a smiling receptionist who informed me that they could not give me my requested room and that I would be given at the hotels cost , accommodation and transport to a nearby 4/5 star hotel until a room to my liking was free . Had a meal in the restaurant before taxi arrived , yes basic but tasty and food was hot even though the restaurant was shutting down for the evening, enjoyed a drink at the bar by friendly bar man and found the areas and toilets around reception very clean and happy holidaymakers having fun , You get what you pay for but I think the hotel has gone the extra mile to make my stay the best they can . Will update after a weeks stay but on first impressions the bad reviews I’ve seen having had a look around are unwarranted . This is an extremely cheap all inc Greek hotel in lovely surroundings , if you want champagne accommodation you can’t expect lemonade prices !