Ibis Baku City

Các đánh giá Ibis Baku City

Ibis Baku City

64 Khojali Avenue, Baku, AZ1025, AzerbaijanXem thông tin khách sạn
Ibis Baku City
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Chúng Tôi Khớp Giá
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Đánh giá của khách

8.3/10
Rất Tốt
103 đánh giá
Đánh giá đã xác thực
Vị trí8.3
Trang thiết bị8.0
Dịch vụ7.9
Vệ sinh8.9
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Tất cả đánh giá(103)
Đánh giá tích cực(91)
Đánh giá có ảnh/video(23)
Sạch và gọn gàng(24)
Thời gian lưu trú tuyệt vời!(22)
Vị trí tuyệt vời(19)
Bữa sáng ngon(14)
Nhân viên thân thiện(10)
Rất đáng giá tiền(7)
Phòng nhỏ(4)
Đánh giá tiêu cực(12)
Duc Chien
Phòng, 1 Giường đôi (Bình dân)
Lưu trú vào thg 1, 2024
Người đi công tác
182 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 1 thg 3, 2024
tôi hài lòng
Phản Hồi Từ Khách Sạn: Dear Duc,Thank you for your feedback! We’re glad to hear that you were satisfied with your stay. We hope to welcome you again in the future!Kind Regards,Samad BunyadovAssistant Front Office Manager
Rita around the globe
Phòng, 1 Giường đôi (Bình dân)
Lưu trú vào thg 3, 2025
Vợ chồng
16 đánh giá
5.0/10
Đăng tải vào 13 thg 5, 2025
The second booking was terrible. This is the floor we were given the room: horrible tobacco smell and no light.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your experience with us.We are truly sorry to hear that your second stay did not meet your expectations. Please accept our sincere apologies for the unpleasant tobacco smell and lack of natural light in the room. We understand how important comfort and cleanliness are, and we regret that we fell short in this instance.Your comments have been shared with our housekeeping and front office teams to ensure better room allocation and stricter adherence to non-smoking policies. Guest satisfaction is very important to us, and we take all feedback seriously to improve our services.We hope to have the opportunity to welcome you again and provide you with the quality stay you deserve.Kind regards,Samad BunyadovAssistant Front Office Manager
Javhood
Phòng tiêu chuẩn, 1 giường đôi
Lưu trú vào thg 3, 2025
Vợ chồng
12 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 15 thg 4, 2025
Great location for the price. The room is small and lacks basic amenities but other than that if you plan to explore the city and just need a place to rest the night it’s a great choice. Main attractions are 10 mins away by car or if you want to walk around 30-35mins. View from our window was great & the location is peaceful
Dịch
Phản Hồi Từ Khách Sạn: Dear Javhood!Warm greetings from ibis Baku City Hotel !Thank you so much for nice review !We will be happy to see you soon again in our property !Regards,Front Office Team
Rita around the globe
Phòng, 1 Giường đôi (Bình dân)
Lưu trú vào thg 3, 2025
Vợ chồng
16 đánh giá
7.0/10
Đăng tải vào 13 thg 5, 2025
We made two different reservations (2 nights + 1 night) so were given two different rooms, which made the experience completly different from one another. The first was super nice, amazing cleanliness and the room had so much light (in this case, I highly recommend this Ibis). But the second room had a terrible tobacco smell, despite having asked for a non smoking room (it was so bad it got to the point I couldn't even sleep) and just one small window. Nevertheless, both experiences had one thing in common: rude staff. It's a good hotel to go up straight to your room. My conclusion is: your experience will really depend on how lucky you are with the room they assign to you.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your experience with us.We are truly sorry to hear that your second stay did not meet your expectations. Please accept our sincere apologies for the unpleasant tobacco smell and lack of natural light in the room. We understand how important comfort and cleanliness are, and we regret that we fell short in this instance.Your comments have been shared with our housekeeping and front office teams to ensure better room allocation and stricter adherence to non-smoking policies. Guest satisfaction is very important to us, and we take all feedback seriously to improve our services.We hope to have the opportunity to welcome you again and provide you with the quality stay you deserve.Kind regards,Samad BunyadovAssistant Front Office Manager
Sylvia Teoh
Phòng, 1 Giường đôi (Bình dân)
Lưu trú vào thg 2, 2025
Một mình
15 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 9 thg 3, 2025
The location is indeed close to Xatai metro station but you have to change the train. I find it ok to spend a bit more time by taking airport bus and stopping at 28 May metro station and then walk to Cəfər Cabbarlı station to head to Xatai. The room is decent size with very comfortable bed. I also love the fact that the hotel provide water filter to refill the water. Bathroom comes with very basic necessity just shower gel and shampoo.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sylvia Teoh , Thank you for your wonderful review! We are delighted to hear that you found our hotel clean and comfortable. It’s truly rewarding to know that everything was perfect during your stay. We appreciate your kind words and look forward to welcoming you back in the future! Best regards, Samad Bunyadov Assistant Front Office Manager
yilmaz
Phòng tiêu chuẩn, 1 giường đôi
Lưu trú vào thg 3, 2025
Một mình
2 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 26 thg 4, 2025
Great location. Great hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Yilmaz,Thank you so much for your kind words! We’re delighted to hear that you enjoyed our great location and your stay at the hotel. We look forward to welcoming you back soon.Kind Regards,Samad BunyadovAssistant Front Office Manager
Vineet
Phòng, 1 Giường đôi (Bình dân)
Lưu trú vào thg 4, 2025
Người đi công tác
1 đánh giá
5.5/10
Đăng tải vào 1 thg 6, 2025
The staff at front office is very rude. As my co traveller had to use the washroom i requested them I am here to complete the checkin formalities and give her the room key but they refused by saying first pay local tourism tax then will give you room key. Also, upon checkin there was no kettle, water bottles, tea, coffee, toiletries etc I mean basic amenities. We had to call again and again at the reception and were feeling disappointed. I will never recommend this hotel as the staff is not tourist friendly. Moreover they have a pet dialogue you have booked a budget room we will upgrade you with standard room. And the standard room has scrap view.
Dịch
Tài Khoản Khách
Phòng, 1 Giường đôi (Bình dân)
Lưu trú vào thg 4, 2025
Gia đình
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 24 thg 5, 2025
I liked everything. Breakfast is very good. Check in and rooms also good. Fatima and Samad were very positive
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you very much for your valuable feedback!We’re happy to hear that you found the room cozy and suitable for your business trip. It’s great to know that you appreciated the value for money. Your comment about the room size is noted and will help us continue improving our services.We look forward to welcoming you again at ibis Baku City Hotel.Best regards,ibis Baku City Hotel Team
Ram_Traveller
Phòng, 1 Giường đôi (Bình dân)
Lưu trú vào thg 9, 2024
Một mình
1 đánh giá
7.5/10
Đăng tải vào 28 thg 10, 2024
The location of the hotel was very good since it was very close to metro station. The rooms were very tidy and spacious. During my stay, the room service was not up to the mark and few of the hotel staff were not polite when asked for directions to nearest landmarks.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our cozy rooms and found our location to be perfect. We look forward to welcoming you back for another great stay! Kind Regards, Front Office Team
Anthony Al khoury
Phòng, 1 Giường đôi (Bình dân)
Lưu trú vào thg 10, 2024
Vợ chồng
4 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 3 thg 12, 2024
Staff were friendly and so helpful, hotel is modern and clean. But the room lacked of amenities like coffee or team like other Ibis hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our cozy rooms and found our location to be perfect. We look forward to welcoming you back for another great stay! Kind Regards, Front Office Team
Anmol
Phòng tiêu chuẩn, 1 giường đôi
Lưu trú vào thg 9, 2024
Gia đình
6 đánh giá
7.0/10
Đăng tải vào 28 thg 10, 2024
Overall stay average. Location is good. Bathroom shower section has scope for improvement. Breakfast options decent
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our cozy rooms and found our location to be perfect. We look forward to welcoming you back for another great stay! Kind Regards, Front Office Team
Maryam
Phòng, 1 Giường đôi (Bình dân)
Lưu trú vào thg 5, 2025
Vợ chồng
3 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 8 thg 6, 2025
Worth the money. Nice modern ambiance.
Dịch
Người Dùng Ẩn Danh
Phòng tiêu chuẩn, 2 Giường đơn
Lưu trú vào thg 8, 2024
Gia đình
6 đánh giá
7.0/10
Đăng tải vào 28 thg 10, 2024
clean hotel but with a small room, location is not perfect but good (near metro station and bus stop)
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our cozy rooms and found our location to be perfect. We look forward to welcoming you back for another great stay! Kind Regards, Front Office Team
Tài Khoản Khách
Phòng tiêu chuẩn, 2 Giường đơn
Lưu trú vào thg 6, 2024
Du lịch cùng bạn bè
1 đánh giá
4.5/10
Đăng tải vào 12 thg 7, 2024
They was not good as other hotels for following points: - there is no one to carry the luggages. - Extra charge has been taken as a city tax which is not mentioned in website during reservation. - they don’t have such a items in room: boiler, toothbrush, toothpaste, coffee, iron. - recaption not answering all the time.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your feedback. We regret that your experience did not fully meet your expectations. Regarding the city tax, it is a mandatory fee set by local regulations, and we strive to provide clear information about it during the booking process. We appreciate your suggestions regarding in-room amenities and reception service, and we will take them into consideration for future improvements. Your feedback is valuable to us, and we hope to provide a better experience if you choose to stay with us again.Best Regards,Samad BunyadovAssistant Front Office Manager
Fernando Berti
Phòng, 1 Giường đôi (Bình dân)
Lưu trú vào thg 4, 2024
Gia đình
16 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 28 thg 7, 2024
Excellent hotel, everywhere when I need a hotel, my first option is Ibis, good price and good service. In Baku, the breakfast is so good, lot of delicious foods, the room is clean and everything works. My daughters loves the bed, softy and comfortable.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our cozy rooms and found our location to be perfect. We look forward to welcoming you back for another great stay! Kind Regards, Front Office Team