Tài Khoản Khách
5 tháng ba, 2023
Do not go to this hotel unless you want to be scammed out of money and left to sleep on the Baku city streets. If I could leave zero stars I would. Booked this hotel multiple months ago for the Formula one race. Today (one month before the race), I was contacted today to cancel my booking because of 'technical issues' and was just told to cancel my booking. After contacting the hotel to double check what was going on and whether our booking was still confirmed, the man that answered the phone told me I had to cancel because they wanted to raise the price we paid (which was going up 10 fold). This is not only the most overpriced hotel ever but completely unfair. we were quoted and paid a price via ******* and they decided one month prior to my booking that I had to cancel and rebook with the new price and unless I did that I did not have a room!. Not to mention the man that answered my call from the hotel was rude and unhelpful.I was left to rebook everything before the event when everything is now overpriced and most things are booked up.
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